As a System Administrator, you will have responsibilities to provide the Level 1 Technician. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create triage incidents. Good to have troubleshooting skills on Windows Server 20082012. Create documentation SOP for easing out tasks resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. Should have excellent written and verbal communication. Good Exposure to ticketing tools (SNOW,JIRA etc.) Good troubleshooting skills on WindowsLinux OS. Excellent understanding of Infrastructure monitoring. Good exposure on monitoring tools (ZabbixDynatraceSCOM). Administration of monitoring tools would be good to have skill.