Senior Technical Writer (Remote)

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Posted 9 days ago United States Salary undisclosed
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Job Description

Job Description

We are currently looking for an experienced Technical Writer to join our Product team to develop and drive both internal and external documentation projects. In this role, you will write enablement documentation, build better experiences with our feature content, and assist our product teams with in-product microcopy. If that excites you, then we cant wait to connect. Our product team helps build world-class products that help our customers take care of applicants from Hi to Hired.

This is a fully remote role. You may be located anywhere on the east coast or must be willing to work east coast hours.

In this role you will:

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Develop and implement a clear product voice

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Interview our subject matter experts (SMEs) to understand and document our technology

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Collaborate with product managers, engineers and designers to create content that helps our customers understand the value of our product

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Write clear copy that helps make our feature set clear to the user within the product and in support documentation

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Communicate with different teams, ranging from engineers to salespeople, with the ability to adapt to the complexity of different topics

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Develop release specific content that drives greater product adoption

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Create and adapt content for different mediums (help center, presentations, release notes, tooltips, product guides, etc.) and audiences.

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Establish and implement the technical writing process within our Product team