What you will do Come join the OpenBlue New Core for Security team and be a part of our digital transformation journey! We are an exciting "stealth mode" startup within Johnson Controls and our mission it to build the future of a "perfectly protected" world. We are currently looking for a Senior Technical Writer to produce documentation and content experiences that help customers get the most out of our cloud based solutions platform. This is a hands-on role for a skilled communicator that can concisely author how stuff works and why it matters to users. How you will do it Study and collaborate with product managers, designers, developers, and subject matter experts to obtain an in-depth understanding of the product and documentation requirements Work closely with product owners and engineering team members in an agile development environment to produce high quality technical documentation and learning content Create engaging and informative content for diverse audiences from release notes to user manuals and developer guides including in-app assistance, help, tutorials, illustrations, and training videos Collaborate with marketing teams to support marketing content development and product messaging Establish a smart content strategy with effective presentation style, processes, and practices to professional standards for web and mobile app user experiences Actively participate in daily stand-up and weekly planning and review meetings Coordinate all language translations and vendor relationships as required What we look for Required 5+ years of technical writing experience for commercial grade software products Experience in planning and delivering customer-focused documentation and learning content Experience using tools to create, manage, and publishing documentation Experience working directly with agile product development teams or projects Experience working with cloud, web, and mobile applications Strong written and verbal communication skills with ability to make challenging, complex ideas, concepts, and tasks understandable and appealing to diverse audiences Educational degree in English, Journalism, Technical Communications, Computer Science, Engineering or equivalent Preferred Security industry background with knowledge of video surveillance and access control products is a plus Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit .