Senior Technical Product Owner

Job Description:

The Senior Technical Product Owner plays a critical leadership role in shaping product strategy, defining roadmaps, and driving value delivery in partnership with Product Management. This role bridges the gap between business needs and technical execution, ensuring that customer-facing solutions are innovative, scalable, and aligned with organizational goals. This individual is a strong communicator and collaborator who thrives in a fast-paced, technology-driven environment. They work cross-functionally with engineering, product, support, and customers to deliver high-impact solutions while energizing stakeholders and teams around the product vision.

What You’ll Do

Lead with Vision

• Partner with Product Managers, business teams, and customers to define product strategies, goals, and vision

• Drive product initiatives that deliver meaningful value to customers and stakeholders

Own and Execute the Roadmap

• Translate customer needs, technical requirements, and engineering input into clear, prioritized roadmaps

• Support ongoing roadmap development, including migration and integration initiatives

Driving Agile Delivery

• Own and manage the product backlog, ensuring it is well-groomed and prioritized

• Break down features into user stories and define clear acceptance criteria

• Collaborate closely with engineering teams to ensure successful delivery

Act as a Technical Liaison

• Serve as the primary point of contact between product and development teams

• Facilitate communication, resolve issues, and manage competing priorities

• Support back-and-forth discussions to refine technical requirements

Support Product Development & Operations

• Work with support and implementation teams to address product-related questions

• Participate in vendor interactions and support third-party integrations

• Assist with QA/testing efforts to ensure product quality

Lead Cross-Functional Collaboration

• Engage with stakeholders including engineering, product, support, implementation teams, and customers

• Communicate progress, risks, and updates to senior leadership effectively

• Act as a domain expert across assigned product areas

Drive Technology Transformation

• Contribute to initiatives such as cloud migration, APIs, and microservices development

• Support integration and consolidation of platforms to deliver best-in-class solutions

Mentor and Influence

• Provide informal mentorship to junior Product Owners and team members

• Help evolve processes, tools, and best practices across the product organization

What You Bring

• Minimum of 6+ years of relevant experience, including:

  • 4+ years in Agile/SDLC environments

  • 3+ years managing product roadmaps and backlogs

• Strong experience translating business needs into technical requirements

• Hands-on experience with APIs, integrations, and web services

• Familiarity with product tools such as JIRA, Aha, Confluence, and Figma

• Experience working with large, cross-functional development teams

• Strong communication, stakeholder management, and problem-solving skills

• Ability to balance technical depth with product strategy

Preferred

• Experience in FinTech or banking environments

• Exposure to digital banking products (e.g., payments, card management, bill pay)

• Certifications such as SAFe, CSPO, PSPO, or similar

Work Environment

• Fully remote work environment with flexibility, supported by a collaborative and highly engaged team

• Fast-paced, Agile development setting with cross-functional teams including engineering, product management, support, and implementation

• High-visibility role with regular interaction with senior leadership and key stakeholders across the organization

• Frequent collaboration with distributed teams across multiple time zones, with a preference for alignment to core business hours

• Opportunity to work on impactful FinTech solutions, including digital banking platforms, payments, and product integrations

• A culture that values innovation, ownership, and continuous improvement, with a strong focus on delivering customer value

• Occasional in-person collaboration may be available but is not required

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com 

CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary

CSI is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs.

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Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.