Senior Systems Engineer

ABOUT THIS ROLE

LVT is seeking a highly skilled and motivated Senior Systems Engineer to join our growing technology team. This role will be pivotal in managing and optimizing our identity and access management (IAM) infrastructure, with a primary focus on Okta. The ideal candidate will have deep expertise in Okta administration, configuration, and integration, as well as a strong understanding of SaaS-based applications and their connectivity. Experience with cloud infrastructure platforms is a significant plus. As a Senior Systems Engineer, you will be responsible for ensuring the security, reliability, and efficiency of our critical systems and contributing to strategic technology initiatives.

RESPONSIBILITIES

Okta Management & Administration:

• Serve as the primary subject matter expert (SME) for our Okta platform, including user and group management, SSO configuration, MFA policies, lifecycle management, and integrations.
• Design, implement, and maintain Okta workflows and automation to streamline user provisioning, de-provisioning, and access controls.
• Troubleshoot and resolve complex Okta-related issues, providing timely and effective support to end-users and other IT teams.
• Develop and maintain comprehensive documentation for Okta configurations, processes, and best practices.
• Stay up-to-date with the latest Okta features, updates, and security best practices.

SaaS Application Integration & Management:

• Plan, implement, and manage integrations between Okta and various SaaS applications (e.g., Salesforce, Google Workspace, Microsoft 365, etc.).
• Ensure seamless and secure access to SaaS resources for employees.
• Collaborate with application owners to understand their integration requirements and provide technical guidance.
• Monitor the health and performance of SaaS integrations.

Security & Compliance:

• Implement and enforce security policies and best practices within Okta and integrated SaaS applications.
• Participate in security audits and compliance initiatives related to identity and access management.
• Identify and mitigate potential security risks and vulnerabilities within the Okta environment.

Automation & Scripting:

• Develop and maintain scripts (e.g., Okta Workflows, Workato, etc.) to automate routine tasks and improve operational efficiency.

Collaboration & Communication:

• Work closely with other IT teams (e.g., Security, Networking, Applications) to ensure the smooth operation of all systems.
• Communicate effectively with technical and non-technical stakeholders regarding system changes, outages, and project updates.
• Participate in project planning and execution, providing technical expertise and guidance.

Problem Solving & Troubleshooting:

• Analyze and resolve complex technical issues related to Okta, SaaS applications, and potentially cloud infrastructure.
• Develop and implement effective solutions to prevent recurring problems.

QUALIFICATIONS

• Bachelor’s degree in Computer Science, IT, or equivalent experience.
• 5+ years in systems engineering or IT roles.
• Deep hands-on experience with Okta administration and integrations.
• Strong grasp of IAM protocols (SAML, OAuth, OpenID Connect).
• Proven experience integrating Okta with SaaS platforms.
• Scripting skills (PowerShell, Python) and automation experience.
• Excellent troubleshooting, documentation, and communication skills.
• Self-motivated with the ability to thrive in a team-oriented environment.