Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.Overview The Senior Systems Analyst will be a part of a team dedicated to providing reliable and stable 24x7 HealthQuest application support for our remote hosted clients. This includes transitioning the application for net new clients into the Allscripts remote hosting environment, performing yearly upgrades to stay current on the releases, applying hot fixes, performance tuning, knowledgeable subject matter experts, working with each client to achieve their financial goals by performing custom modifications, partnership with their select vendors for ADT processing, decision support tools, bad debt/early out agency placements, charge, payment and adjustment processing, financial assistance, statement processing without missing contractual SLAs. Responsibilities Accountabilities Work under the direction of the Manager to provide technical application solutions for assigned business areas. Possess senior level technical knowledge of assigned application technology. Work with Business Analyst to understand the customer's product-specific requirements and configuration and translate them to technical design specifications and data flow from which programs are developed and coded. Codes, tests, debugs, implements, and documents programs or technical configuration. Ensure programs meet technical specifications and standards. Interact with Business Analysts during the software build or configuration and testing process. Perform technical application configuration and configure /run reports at user request. Design and execute unit, system, and integration test plans for new developments/releases/reports. Maintain technical documentation based on standard operating procedures in support of the assigned application. Perform application maintenance activities. Provide production support. Interface with Business Analyst to assist in resolving support calls escalated by the Service Desk. Identify the common causes of the defects, prioritize them, and systematically remove them so that they do not reoccur in further development work. Participate in focus groups and workshops, attend vendor training and demonstrations. Consistent accountabilities for all staff Assist in supporting activations and rollouts. Consistent efforts to deliver quality solutions as per agreed scope. Customer focus and close alignment with the customers' business objectives. Ensure efforts to continually improve domain knowledge. Ensure the quality of the deliverables as per the defined standards. Document issues with resolutions and share with team members to improve team productivity. Provide data to generate team performance metrics. Knowledge transfer with other team members to improve overall team education level. Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders. Adherence to the defined standards. Take initiative and drives to bring to logical conclusion, proactive approach. Provide accurate and timely information and escalates when there are issues. Actively participate in meetings and make valuable contribution. Qualifications Academic and Professional Qualifications: BA or BS degree preferred or other relevant combination of training and experience. Experience: 2-5 years industry experience preferred. 5-10 years extensive experience in providing technical support and maintenance in assigned product preferred. 2-5 years of experience working with COBOL, MVS, TSO/ISPF required. Experience with HealthQuest application modules (Patient Management, Patient Accounting, Medical Records) and the IBM z/OS mainframe environment required. Nice to Have: Knowledge of IIP/PM interface, HL7 ComLink interface, ADSP Plus and profiles. Travel Requirements: May require local travel. May require other travel for business needs. Working Arrangements: On Call 24/7 rotation for batch processing and support. At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 postacute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Allscripts' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Allscripts Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Visa Sponsorship is not offered for this position Thank you for reviewing this Allscripts opportunity! Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!