Senior Software Engineer, Growth (Frontend)- US Remote

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Posted 2 days ago United States Salary undisclosed
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Job Description

Job DescriptionThe Zendesk Trial and In Product Engagement Team responsible for developing the trial experience and in product engagement features for Zendesk customers is looking for a senior software engineer with strong command over the frontend languages like JavaScript, and past experience with developing with frontend libraries like React.js to join them on their journey to provide a consistent and intuitive trial experience across the Zendesk products.What you get to do every day:Plan, and Execute on frontend development initiatives working with different stakeholders Product Management, Design, Engineering Leadership and your team to deliver customer facing product featuresMaintain and enhance our existing user interactions built with React at the codeInteract with the Design, Brand, Content and Customer research teams to propose creative solutions to challenging frontend problemsTest, Document and Deploy features to production keeping reliability at the center of everythingPair with other engineers on the team to build software using standard frontend design patternsProvide support to the customer advocacy teams to ensure our systems and services are available to customersCommunicate and demo product, engineering initiatives to stakeholdersWhat you bring to the role:Previous industry experience with frontend software developmentExpertisein technical areas including but not limited to Object relational mapping, Caching, JavaScript, CSS, HTML, CSS-in-JS, JSON, and REST API'sUnderstanding and past work experience with relational databases and SQL (preferably MySQL)Advanced experience developing applications with React, or similar JavaScript frameworkA team-first collaborative attitude that thrives in a fast-moving agile development environmentNice to have:Experience with Rails or JavaExperience working on open source projects with an active GitHub repoDatadog, Rollbar monitoring experienceExperience with instrumentation using frameworks like Segment or PendoExperience working in a fast paced environment with continuous integration, test-driven development using unit/integration/load/performance testingExperience with Continuous Integration systems or Continuous Deployment / Delivery (GithubActions, Travis, Jenkins)#LI- MOAbout Zendesk - Champions of Customer ServiceZendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at believe in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information.