Job Description
Our Sales Engineer will work closely with Product Management, and Sales during the acquisition phase of new customers as member Client Services organization within Experian Employer Services. You will be responsible for driving detailed conversations on product functionality and integration as well as developing conceptual models, solution proposals and other documentation as required for platform solutions in support of a customer's smooth transition from sales, through implementation.
What you'll be doing:
Subject matter and technical expertise in the areas I-9/ E-Verify compliance including and correlating onboarding (Tax Withholding, State & Local Compliance Forms, ACA Reporting) platform capabilities and technologies
Support sales team in pre-sales meetings, identify technical requirements, and formulate customer value-based solution strategy
Create a demonstration of the solution strategy, applying solutions knowledge, experience, and best practice knowledge
Be a key and active participant in sales calls, and visits to prospective clients when needed
Be the primary resource for platform demos during sales calls, and client onsite meetings
Present at trade shows, conferences, and events
Listen to client needs, and translate their business needs into the terminology/functionality of our platform
Lead conversations with prospective clients on integration steps, processes, and access points
Participate in pipeline review meetings, helping to shape confidence internally in upcoming deals
Update corporate knowledge base with summary information about new clients, and their workflow
Identify use cases not yet covered by our current platform, and submit them to Product Management
Work cross-departmentally to compile time, cost, and level of importance for newly identified use cases
Support Sales leaders and AE's during RFP responses with answers to questions and/or documentation