MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout - MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500 run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. The Opportunity Do you love the challenge of new and interesting problems? Do you have a knack for automating anything you have to do more than twice? If you answered yes, then you'll love working on our Remote DBA team at MariaDB as we grow our exciting SkySQL cloud platform solution. The Remote DBA team works with customers around the world. Each customer's deployments and challenges are unique, offering something new day after day. You will help our customers succeed by delivering expert-level Remote DBA services including database monitoring, making recommendations to improve performance and durability, fix things when they break, help design new architectures and implement best practices, perform upgrades, configure and monitor backups, assist with recoveries, and other related DBA-level tasks as needed. You will utilize advanced troubleshooting skills and creative problem-solving capabilities. You must be self-motivated and capable of working autonomously. We are a "virtual" team, distributed globally, telecommuting via the Internet. We make heavy use of email, Slack, the web, ssh, and similar "remote" technologies. Prior experience in this form of working environment is ideal. Because we must provide coverage to our customers 24x7x365, this position does occasionally involve work on nights, weekends, and holidays, however, we leverage our global team to minimize the impact as much as possible. The ideal shift rota preferred will be Tuesday -Saturday or Sunday -Thursday . Other flexible schedules with weekend coverage desirable. Responsibilities Perform DBA activities remotely with customers around the worldAutomate various DBA tasksSet up monitoring and other activities on customer serversPerform periodic health checks and reports on customer systemsParticipate in the community by blogging and other social mediaHelp the MariaDB team build tools and enhancements around MariaDBHelp improve practices and common methodologies for Remote DBA teamAbility to be on-call as needed to guarantee customer SLAsManage SkySQL customers across cloud environmentsProvide coverage during the day in US time zones (Pacific/Hawaii/Alaska timezones preferred, not required)Ability to travel internationally for company-related meetings Qualifications Passion for serving customers and solving technical problemsExpert knowledge of MariaDB/MySQL and surrounding toolsExperience in a 24x7 support environmentStrong knowledge of SQL query writing and optimizationStrong knowledge of database design, administration, and architectureIn-depth knowledge of various high availability environments and technologiesProficient with multiple backup utilities (mydumper, MariaDB Backup, Xtrabackup, mysqldump, etc.)Very strong troubleshooting and problem-solving skillsComfortable working remotely (equipment provided)Excellent written and spoken English communication skills Bonus Experience and Skills Prior MariaDB, Percona, or MySQL Support Engineer experiencePrevious experience working remotelyProficient in one or more scripting language (bash, python, Go, etc)Sysadmin experience (Linux, Windows, etc)Working knowledge of other database systems (Oracle, MS SQL Server, Postgres, RDS/Aurora, MongoDB, etc)Contributions to open-source software in the MariaDB/MySQL ecosystemExperience with other MariaDB products such as MaxScale, ColumnStore, Cluster/Galera, Clustrix, etcProficient with virtualization software (Xen, Virtualbox, Vmware, etc.)Experience with cloud offeringsExperience with automation toolsetsExperience with containers and kubernetesMariaDB/MySQL monitoring software experienceMariaDB and/or MySQL certifications Location Redwood City,CA or Remote US. USA work location is very flexible, Pacific time zone shift preferred, but flexible. The ideal shift rota preferred will be Tuesday -Saturday or Sunday -Thursday . Other flexible schedules with weekend coverage desirable.What's in it for you? Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, empowerment, and is truly shaping the future of the software industry. You'll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), stock options, a massive degree of flexibility and freedom, and more. How to Apply If you are interested in this position, please submit your application along with your resume/CV. MariaDB does not sponsor work visas or relocation. MariaDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MariaDB is an equal opportunities employer.