Senior Program Manager Health PMO - Remote Eligible

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Posted 4 days ago United States Salary undisclosed
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Job Description

We believe that our companys success depends on the passion and creativity of our amazing employees. To create environments in which our people can fully thrive, we turn to our guiding behaviors: Be human. Make it real. Think about tomorrow. These set the tone for Best Buy, along with our Rallying Cry: Lets talk about whats possible. Our supportive leaders collaborate with their teams through ongoing feedback and two-way dialogue to maintain a culture continual learning. All these factors combine to create an unbeatable experience for both customers and employees. If you like to have fun while you work, build confidence and grow your career, youll fit right in.The Senior Program Manager Health PMO is responsible for the management and leadership of transformational programs and projects that vary in size from large to small. (Project/Program size depends on factors such as estimated duration, resource requirements, budget, complexity, risk, visibility and related matters). This role will coach/mentor and provide indirect leadership for less experienced project managers within the organization. Ownership of end-to-end management of multiple smaller projects within a dedicated business unit that roll-up into a program.What will you do?Project / Program ManagementManage, facilitate and execute all program needs within required business verticals and cross-functional partners, determines project approach. Ties multiple, complex initiatives into a unified program approachAble to recognize unidentified gaps and proactively manage potential partner gapsAble to identify key dependencies across programsAble to effectively escalate and mitigate risks, conflicts, issues and key decisionsSchedules, maintains and facilitates team rhythms, notes, collaboration tools such as Teams, SP, etcHigh visibility/impact across the organization; large risk if the collective program/project work is not successfulComplexity varies from med to high; each program may have its own impact to the business and require a unique set of cross-functional partners. (i.e. project A - marketing, operations, caring center operations, HR and project B - marketing, D, operations, logistics, supply chain)Manage cross-functional partnershipsAbility to manage multiple workstream leaders and program managers in all programsProvides input and guidance to cross-functional partners - determines program needs, milestones and meeting rhythmsProvides input and recommends the approach on how the overall program should be managedWorks with multiple departments, business sponsors, key stakeholders and cross-functional teams comprised of members up to BBY Health Senior LeadershipCommunicationsCommunicates the status of each project within the program, provides actionable updates, risks, and mitigation plans for each project and assist with updates up to exec leadership levelProvide recommendations and solutions when working with Program Leads or cross-functional partners to address risks, issues, decisionsWorks with programs cross-functional partners to proactively address conflict. Proactive conflict resolution is expectedLeadershipProvides guidance to other Project Managers and partners when conflicts arise, assists Project Managers on projects that roll up to programsProvides indirect leadership to key partners; gives constructive feedback; demonstrates the ability to influence without authority and change the direction of a program or project when necessaryMay have direct reportsBasic Requirements:8 years of project/program management8 years of general business experience1 year managing people directly through a matrixed environment2 years' experience at a manager level in a large global consumer-oriented business in the industry and/or a multi-channel/multi-brand business 2 years of post-mergers & acquisitions business integration experienceProficient facilitation and technical skills (e.g., Microsoft Project, PowerPoint, Word, Excel, Visio, SharePoint)Preferred Qualifications:Healthcare experiencePrior experience in wireless industry preferred PMP or similar certifications5+ years experience working with Senior Leaders5+ Years experience managing large functional initiativesIntermediate experience with change management methodology using impact, stakeholder analysis as well as communication plan development and executionFamiliarity of different RASCI and decision-making models with teamsCommunication Plan development and executionFamiliarity of different operating models