Senior Manager, Sales Operations

 Published 16 days ago
 United States
 115,000 - 180,000
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Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

The Role

Outreach is a leader in sales execution software and one of the fastest-growing technology companies in the country.  

Outreach is looking for a strategic, results-oriented Senior Manager, Sales Operations to join the global Revenue Operations team. As a leader in the industry, we expect the Senior Manager, Revenue Operations to drive operational excellence for our organization by acting as a business partner for our Enterprise segment and managing a team of business partners that are aligned with sales and CX VPs and driving the execution of the annual plan within each segment. The ideal candidate thrives in a fast-paced environment, finds excitement in creative and scalable problem solving, and has a bias for action and outcomes.

This position reports into the Senior Director, Revenue Operations.


Key Responsibilities include, but are not limited to:
  • Oversee the Sales Operations Business Partners, who owns the execution of the GTM plan within each of their segments
  • Manage the global New ARR forecast and retention forecasts
  • Orchestrate the design and implementation of all aspects of the Go-To-Market plan for the aligned sales segment under the annual sales strategy planning cycle. This includes account segmentation, resource allocation, territory assignment, etc
  • Drive forecast management excellence to ensure sustained, predictable growth across all business units, and own weekly forecast calls
  • Create executive-level presentations for both local and global leadership reviews; organize quarterly business reviews
  • Own the operational rhythm of the business and drive the cadence into the Sales Organization
  • Oversee designated strategic programs

Basic Qualifications
  • 8+ years experience in Sales/Revenue Operations processes (account assignment, policy questions, parent/child hierarchies)
  • 1+ years as a people manager
  • Excellent problem solving and analytical skills with the ability to translate complex ideas/data into consumable insights
  • Strong communication and presentation skills
  • Solid understanding of the tech industry and the SaaS world and demonstrable knowledge and understanding of sales disciplines
  • Solid functional understanding of CRM; strong experience with creating and maintaining reports and dashboards (Tableau experience a plus)
  • Commitment to see things through toward actionable outcomes and results
  • Flexible team player, with a bias for action
  • Ability to balance sharp focus on measurable outcomes with deep and genuine empathy for people, customers, and the business
  • High-energy with a sense of humor, ability to work with a wide range of personalities
  • This is a hands-on position; the ideal candidate must be willing to “roll up one’s sleeves”


The base salary range for this role is $140,000 - $180,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.#LI-JR1 #LI-remote

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military

• A parental leave program that includes not just extended time off but options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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