Senior IT Program Manager

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timePosted 11 days ago location United States salarySalary undisclosed
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Job Description

Our Direct client is seeking two Senior IT Program Manager's to join them on a long term contract Senior IT Program Manager Location Columbus, GA Duration 9-12 months No. of openings 2 Immediate Interview Role Summary Manages implementations and conversions of varying size and complexity. Defines problems and scope parameters of full implementation or assigned components, developing solution specifications, identifying and securing needed resources, developing an implementation plan, budget, timetable and milestones, identifying structures of authority and processes for decision making within the implementationcomponents, and ultimately managing the execution of the plan and post implementation evaluation of outcomes. Manages an assigned team of professionals, paraprofessionals andor support staff as part of a broader function. Plans and structures work activities for team and monitors progress and results. Provides guidance to team members as they carry out work activities. Manages conversions of data from multiple systems of varying sizecomplexity and the integrationconversion of Clientrsquos products for the new portfolio to utilize. In many cases new products are created to support the converting portfolio, where new processes have to be definedcreated to support for use by other Clients customers. Existing and new customer vendor integrationsconversions are being managedleaddirected. Accountable to Executive sponsors for scope, schedule, budget and quality of all program elements. Responsible for and Builds strong client relationships during the Program Implementation. Essential Functions Leads and directs the planning, executing, controlling, and reporting of the most complex and unique conversionintegration implementation efforts within the specific goals of building and delivering a particular product(s). Delivers new and additional business and products to clients and establishes clients on Clientrsquos systems. Typical projects include approximately over 16,000 project hours. Typical projects may also include Launches, but usually includes Conversions, including 300K or more accounts on file with approximately 10 or more products. Projects may also involve a client in a new country or taking over a new portfolio. Creates, modifies and provides governance over the plan, scope, schedule and cost to ensure quality and client satisfaction for complex and unique implementations. Collaborates and ensures adherence to client and Clientrsquos multiple work stream plans. Work assignments require extensive analysis and interpretation of data and requires a broad range of contact interactions, including the client's executive steering committee and Client's executive level leadership. Influences, leads and directs members of hisher Program to support the implementation of very complex and unique project implementations. The team consists of a very large number of peers and team members across a wide range of departments andor divisions. Leads as the primary catalyst for defining and shaping a progressive, productive, and profitable culture across an implementation. Leads the documentation and approval of productproject scope and requirements information for the most complex and unique implementations. Leads the creation, approval, monitoring, and updating of project plans using assigned resources. Directs andor monitors the proper change control of key project assets scope, requirements, project plan, product specifications, contracts, product code, documentation, etc. for the most complex and unique projects. Leads the tracking issue resolution process for the most complex and unique project implementation. Uses metrics to forewarn of problems and to measure progress. Leads the identification, logging, and resolution of critical problems, tasks, and decisions. Leads and directs the timely and accurate internal and external communication of status, including risk assessment information for the most complex and unique projects . Leads the planning and execution of scheduled program updates with client, where appropriate. Leads the projectrsquos highest priorities (risks) receive the appropriate attention. Acts as catalystfacilitator in the resolution of project issues and conflicts escalates when necessary to executive level management. Manages to an acceptable level of risk by balancing scope, time, cost, and quality. Oversees the review of client deliverables for accuracy, pricing, and timeliness for various scopes of projects . Ensures the approval of project billing for approval in accordance with client contracts and department standards. Directs the creation, management, and reporting of the project budget for FTE, travel, and all other revenue and expenses. Oversees the use of applicable project management tools to ensure acceptable project management or methodology practices are defined and followed for projects of varying scopes. Takes a lead role in identifying, defining, measuring and refining practices and processes. Leads the role definition of key roles and responsibilities, where appropriate. Ensures decision-making at the lowest level reasonable. Leads communications. Communications may involve formal and informal verbal presentations andor written management reports or summaries to large groups and executives. Certification PMP Professional is preferred