Senior Infrastructure and Cloud Engineer

 Published 22 days ago
 United Kingdom
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We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.


Senior Infrastructure & Cloud Engineer
Location: Home Based

Skills: Azure, Office 365, Active Directory, PowerShell, IaC

We are looking to recruit a Senior Infrastructure & Cloud Engineer for Civica's Central Government Professional Services Team. Providing technical specialism in On Premises, Public, Hybrid and Private Cloud within the Infrastructure and Cloud team of the Central Government Business Unit.  Fulfil senior engineering responsibility for many managed service customers with a hands-on responsibility.

Leading on the design, planning and execution of the implementation on a range of infrastructure and cloud focussed projects on both Civica’s and customers private, hybrid and public cloud infrastructure. 

Promoting the Vision & Strategy of the Civica Group including principles of the business unit.  Pushing innovation and developing leading edge solutions that deliver the business needs of the Civica Group and its Customers.

Lead project delivery activities:

  • Oversee discovery, design, and implementation of projects in Civica’s infrastructure and cloud environments.
  • Serve as senior infrastructure engineer, providing hands-on support.
  • Ensure customer infrastructure meets service level agreements and resolve issues.
  • Conduct design reviews and improve processes for cost-efficient delivery.
  • Produce High and Low-Level Designs, offering technical leadership and hands-on implementation.
  • Enhance solutions through Service Improvement reviews.
  • Act as Subject Matter Expert for cloud infrastructure.
  • Support Pre-Sales with accurate technical input for cost-effective solutions.
  • Travel UK-wide for solution design and commissioning.
  • Develop secure, maintainable, and cost-effective solutions.
  • Provide coaching and mentoring to engineers.
  • Plan and lead knowledge transfer and training.
  • Be available for out-of-hours work and on-call rotations.
  • Perform additional tasks as directed by the Head of Infrastructure and Cloud.

Essential Competencies:

  • Advanced knowledge of on-premises, private, hybrid, and public cloud infrastructure.
  • Experience with large infrastructure transformation projects.
  • Expertise in technical architecture design.
  • Proficiency in Microsoft Azure, Microsoft 365, Windows Server, SQL Server, VMware, Hyper-V, and Active Directory.
  • Skill in designing service management and monitoring infrastructure.
  • Excellent written and verbal communication.
  • Strong negotiation and influencing skills.
  • Highly motivated, organized, and self-starting.
  • Ability to manage and lead technical teams.
  • In-depth understanding of Networking, Security, Storage, and Identity Management.
  • Consulting skills for hybrid cloud solutions.
  • Knowledge of enterprise and cloud security.
  • Ability to deploy solutions using infrastructure as code.
  • Eligibility for Security Clearance.


Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.


Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.


Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.


Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!



  • Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.
  • Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits
  • Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.
  • Tenure Milestone Recognition: We value and recognise the years of service of our people.
  • Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.


Civica Accolades:

  • ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.
  • Great Place to Work: We are dedicated to creating an outstanding employee experience.
  • Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.
  • Australian Business Awards – Employer of choice
  • Top rated employer – Glassdoor: Our average length of service is 9 years.
  • Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

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