Senior Field Admin

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Senior Field Administrator is an exciting career opportunity with a leading company in the retirement and defined contribution industry. As the Field Office Coordinator your focus is simple: support a regional team that is dedicated to helping government employees successfully replace the income they earned while working in retirement. As a licensed employee, you will support one or more deferred compensation clients, supporting field representatives and managers with administrative tasks and duties.

This Senior Field Administrator will be primarily remote but may occasionally attend benefits fairs in the state of PA with Retirement Plan Advisors.

What you will do

• Utilize knowledge of the company's organization, policies and personnel to make administrative decisions, exercising independent judgment and discretion

• FINRA licensed and registered to respond to retirement plan participant inquiries and questions

• Act as a liaison between managers and clients

• Provide sales support to field representatives by data mining, making phone calls, and scheduling appointments

• Provide support to dedicated field representatives, managers and vice presidents as assigned

• Read and route incoming mail; including processing of enrollment forms and other related documents

• Help participants complete forms and understand their plan options

• May compile special periodic reports and compose non-routine correspondence

• Work with limited supervision; make decisions within scope of position

• Prepare routine and special reports and presentations

• Typically involves some project work

What you will bring

• Associate's degree or equivalent work experience

• 2 - 4 years previous support experience

• FINRA Series 6 & 63 required within established timelines

• Experience working with retirement plans preferred

• Basic to intermediate level of Microsoft Office applications: including Word, Excel, Access and Outlook as well as the ability to learn other systems

• Excellent customer service experience and the ability to manage multiple phone lines

• Excellent multi-tasking and organizational skills

• Strong listening skills

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

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