Senior Director - Elevate Operations

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details As a key player under the guidance of the Vice President of Elevate Provider Network, you will be at the heart of executing our strategic plans and communication initiatives. In this pivotal role, you will drive the implementation of our strategic direction, manage operations effectively, and elevate the visibility and reputation of our organization both internally and externally. If you are a collaborative team player who thrives in a dynamic environment and is passionate about making a meaningful impact, we want you on our team! Implement the PSAO’s strategic plan, aligning with the organization’s mission, vision, and goals. Lead the identification and analysis of market trends, competitive landscape, and regulatory changes to inform strategic decisions. Oversee the daily operations of the PSAO, ensuring efficiency, compliance, and high-quality service delivery. Develop and manage the PSAO P&L, ensuring financial sustainability and profitability. Oversee audits and inspections, addressing any findings and implementing corrective actions as needed. Identify new opportunities for growth and expansion, including new service offerings and market segments. Develop and execute a comprehensive communications strategy to support the PSAO’s objectives and enhance its reputation and value proposition, including events, webinars, e-Learning modules, workshops, and other engagement activities. Collaborate with peers on all internal and external communications, ensuring consistent and effective messaging across all channels. Monitor and analyze the effectiveness of communication strategies and continuously update as needed to reflect the latest industry standards, regulatory changes, and organizational updates. Build and maintain strong relationships with key stakeholders, including member pharmacies, healthcare providers, industry partners, and regulatory bodies. Represent Elevate Provider Network at industry conferences, events, and meetings to promote the organization and its initiatives. Provide ongoing support and consultation to member pharmacies to address specific training needs and operational challenges. Track and report on key performance metrics, providing regular updates to senior leadership. Utilize data and analytics to inform decision-making and drive performance improvements. Prepare and present comprehensive reports on PSAO performance, strategy, and initiatives. Performs related duties as assigned. Requirements: Requires broad training and experience in managed care, pharmacy benefit management, Centers for Medicare & Medicaid Services, Federal and State legal and regulatory developments, and retail pharmacy industry. Requires bachelor’s degree in business administration, Healthcare Management, or a related field. Advanced degree (MBA, MHA) preferred. Normally requires a minimum of twelve (12) years’ experience in pharmacy, managed care, or healthcare operations with at least five (5) years in a senior leadership role. Proven history of developing and executing strategic plans and communication strategies. Excellent strategic thinking and critical thinking skills Exceptional written and verbal communication skills, with the ability to convey complex information clearly and persuasively. Deep understanding of the pharmacy industry, including regulatory requirements, market trends, and operational best practices Proficiency in using data and analytics to drive decision-making and measure performance and report to senior management monthly. Strong people skills and the ability to build and maintain relationships with diverse stakeholders. Strong financial acumen Proven ability to create compelling content and value propositions that engages and informs target audiences. Ability to interpret industry trends and competitive information and develop strategies and tactics to respond to changes in the marketplace. Must be willing to travel. Must be proficient in the use of video conferencing technologies. This position will require travel to member pharmacies, industry conferences, and other relevant events. Flexibility to work outside regular business hours as needed to meet organizational goals and address urgent issues. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Salary Range* $152,500 - 235,180 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: Affiliated Companies: AmerisourceBergen Services Corporation Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes. If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com