Senior Consultant, Experience Optimization - Remote

Job Description: WE WELCOME APPLICANTS WHO ARE LEGALLY AUTHORIZED TO WORK FOR ANY EMPLOYER IN CANADA. As a Senior Consultant, Experience Optimization (EXO), you will be a senior contact for key clients, and will develop strong client relationships and lead the day-to-day work of EXO project teams. Typical EXO projects include the design and development, and analysis of A/B tests, multivariate experiments, and personalization activities. In addition to leading project teams toward the successful completion of agreed--upon deliverables, you will assist senior leadership in identifying and pursuing incremental growth opportunities with clients. You will report to a Manager, Experience Optimization. Responsibilities You will ensure the successful completion of agreed-upon project deliverables within statement of work ("SOW") scope, timeline, and budget. You will ensure the quality of the project team's work by offering constructive feedback and continually striving to "raise the bar" for Cardinal Path's standard of delivery. You will nurture client relationships by acting as a strategic advisor to the client, using a keen understanding of the client's business and objectives. You will conduct regular client communication, both in terms of strategic direction as well as tactical updates. You will proactively identify potential issues with client satisfaction and work with project team to address them. You will act on client satisfaction survey results, ensuring quality improvement plans are developed and executed as needed. You will work with individual contributors within the EXO practice to help them improve their subject matter expertise, client management skills, and generally professional development. You will work across practice areas within Cardinal Path to ensure EXO is well-understood across the organization and brought into as many client engagements as possible. You will identifyopportunities to improve our service delivery regarding quality, efficiency, and profitability. You will apply subject matter expertise to assist business development team with scoping and pricing estimates for new projects. You will have at least 4 years working in the field of digital optimization; working in a client results service organization, such as an analytics agency or a media agency You will have at least 4 years hands-on experience with optimization platforms such as Google Optimize, Adobe Target, and Optimizely You will have at least 2 years of recent hands-on experience in web analytics platforms such as Google Analytics and/or Adobe Analytics You will have experience in designing and planning A/B tests and multivariate experiments (estimating sample sizes, test durations, quantity of variants, etc.) You will have experience analyzing the results of experiments, both at the aggregate level and at the audience segment level You will be fluenct with basic concepts of digital user experience (UX) You will Exposure to Tag Management tools (Google Tag Manager, Adobe Tag Manager) You will Strong Excel and PowerPoint skills You will have a Bachelor's degree #LI-Remote #LI-MS3 The anticipated salary range for this position is $75,000-$90,000. Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com. Location: Toronto Brand: Cardinal Path Time Type: Full time Contract Type: Permanent Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work