Senior Consultant - CRM Project Management (Remote)

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Posted 13 days ago United States Salary undisclosed
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Job Description

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world's largest pharmaceutical companies to emerging biotechs. Veeva's software helps our customers bring medicines and therapies to patients faster.

We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.

Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it's up to you.

The Role

We are looking for driven individuals who enjoy navigating the unknown, who can innovate and develop novel approaches to project delivery while inspiring the team and having fun. You'll leverage your existing background in Life Sciences software implementation, program/project management, and consulting; we'll teach you our products and help you expand your skillset.

As a key member of our Professional Services team, you'll be at the forefront of our mission. You'll work side-by-side with customers, understanding their unique challenges and needs. You'll be a customer advocate, working closely with other Veeva teams (Product, Sales, Strategy) to ensure customer success today and long into the future.

This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do
    • Ability to direct complex multi-product projects with cross-functional teams in a fast-paced environment
    • Managing customer expectations, helping to bring forward Veeva & industry best practices, and guiding decision making to meet the timeline and avoid scope creep
    • Drives all project-related activities for assigned clients/projects with attention to efficiency, speed, and customer success
    • Manages project communications and processes to ensure successful outcomes and aligned expectations by producing consistent high-level communications to internal and external stakeholders on project status, risks, and changes recommended
    • Executes on the project delivery processes and methodology to support the total quality of project deliverables
    • Estimates time frames, quality, and quantity of resources required to successfully implement the project; develops the project plan incorporating all project variables and facilitates completion of client change orders, as required
    • Navigates project changes effectively, removes barriers, and coordinates with a variety of cross-functional project team members using the change management process
    • Partners with the Professional Services team to manage, track, and optimize the resource management needs and budget across their projects
    • Supports knowledge sharing within and across projects. Facilitates the proper archiving and accessibility of the project deliverables
    • Assesses risk on the project. Resolves and/or escalates issues in a timely and constructive manner

    • 5+ years of successful project management experience in technology projects
    • Experience with Cloud-based projects
    • Experience managing complex cross-functional teams
    • Proficient in project management best practices & methodologies
    • Experience in project management tools such as MS Project and Smartsheet
    • Ability to travel 50-70% (no current travel due to COVID)

Nice to Have
    • Experience in business process consulting
    • Change Management Experience
    • PMP
    • Life Sciences Experience
    • Solution Architect Experience
    • Release Management
    • Experience with managing projects with a local or multi-country scope

Perks & Benefits
    • Flexible PTO
    • Allocations for continuous learning & development
    • Health & wellness programs



Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .