Senior Communications Associate

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Posted 17 days ago United States Salary undisclosed
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Job Description

Title: Sr. Communications Associate

Location: United States, Remote


At, we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation. has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for buyers and sellers alike. We never shy away from a challenge, move fast, collaborate across functions to approach problems from every angle. We’ve built a culture that’s second-to-none and share core values that keep everyone working full-speed at the same goals with the same open, outcome-driven and bold attitudes. is a CARS brand. CARS includes the following brands:, Dealer Inspire, DealerRater, FUEL, CreditIQ & Accu-Trade. Learn more here!

The role:

We are looking for a Senior Communications Associate to join the CARS Communications department. In this enterprise level role, the ideal candidate is a strong writer and storyteller, an organized project manager, a team player, and a culture builder for the organization. This person will serve in a critical support role for both internal and external communications while assisting company and community events.

In supporting internal communications, this person will effectively work across teams and business units to uncover and communicate company news, employee and team wins, progress against strategic priorities and upcoming events and initiatives. The role maintains ownership over key employee engagement channels and internal communications tools while supporting organizational-wide announcements, culture-building activities, and the CARS Employee Resource Groups.

On the external side, this person supports editorial and consumer-focused PR initiatives and helps communicate public relations and thought leadership progress and wins to employees and helps with the coordination of PR events and meetings, ensuring that CET, internal stakeholders and employees are informed. This role will also support general administrative duties of the team.

This role reports to the Senior Director, Communications with a direct support line into the Senior Director of Industry Relations, Senior Internal Communications Manager and Senior Communications Manager (External).

Responsibilities include:

  • Manages internal employee engagement channels such as weekly newsletters (The Gauge, Braking News), Slack, in-office monitors and fliers, and intranet
  • Supports and monitors executive communications through Bananatag
  • Maintains company event/initiative calendar
  • Supports External Comms/PR through basic media relations and PR efforts, maintaining lists of company awards, exploring new events and opportunities, communicating wins across employee engagement channels, and coordinating necessary events/meetings
  • Maintains close relationships with and supports ERGs by answering questions, monitoring requests through the Communications email alias, and supporting events as needed
  • Coordinates with Executive Assistants to schedule Communications meetings and events with executives
  • Drives ESG and DEI efforts and communicates progress through various internal media channels
  • Provides PR/Comms updates to the IR team for the IR site.

Your Expertise:

  • Strong accuracy in storytelling, writing, and editing skills
  • Experience creating internal communications narratives for diverse audiences across multiple tools and platforms
  • Ability to concisely translate company strategy, priorities, progress and values to employees
  • Ability to understand and effectively translate the corporate, enterprise-level perspective
  • Optimistic, can-do attitude
  • Creative and innovative mindset with confidence to bring forward new ideas
  • Investigator and information hunter who excels at uncovering newsworthy information
  • Very strong attention to detail and the ability to juggle competing priorities with effective time management
  • Excels at relationship-building and effectively working across teams and stakeholders
  • Maintains visibility and active participation in company events and resource groups
  • Must be a self starter and team player
  • Maintains discretion and confidentiality at all times when dealing with sensitive or proprietary information
  • Proficiency in DiSC and ability to adapt messaging accordingly is a plus
  • Experience using Slack, Bananatag, WordPress, Google Slides, and/or similar tools is a plus.


Our Comprehensive Benefits Package includes:

  • Medical, Dental & Vision Healthcare Plans
  • 401(k) with Company Match + Immediate Vesting
  • New Hire Stipend for Home Office Set-Up
  • Employee Stock Purchase Program
  • Generous PTO
  • Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
  • ReFuel Program: Extra 5 days of PTO for Every 5-years of Service
  • Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.