Senior Accounts Receivable Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The DCX Client Services Home-Based Senior Accounts Receivable Specialist will be a part of a dynamic and collaborative finance team committed to enhancing collection efforts and driving continuous improvements for the business. You will be responsible for ensuring accurate and timely billing and collection processes and assisting the client with overall accounts receivable operations. Primarily business-to-business collections with extensive reconciliations of high-volume transactions, while maintaining effective communication with customers and providing exceptional customer service. REQUIRED CORE COMPETENCIES Attention to Detail: Ensures accuracy in managing invoices, payment processing, and account reconciliation. Communication Skills: Maintains clear and professional communication with customers, internal teams, and external stakeholders. Problem-Solving Skills: Identifies and resolves billing discrepancies and payment issues efficiently. Organizational Skills: Manages multiple accounts, deadlines, and follow-ups in a structured manner. Technical Proficiency: Skilled in using accounting software, Microsoft Office applications, and data management tools. WHAT YOU WILL DO Invoice Generation: Reviewing and processing incoming invoices and customer billing statements Payment Processing: Receiving and recording customer payments through various methods, including checks, credit card payments, and electronic funds transfers. Ensuring accuracy and completeness of invoice details, including pricing, terms, and payment information. Accounts Monitoring: Monitoring accounts receivable aging reports to track outstanding balances and promptly follow up on overdue payments. Collections: Initiating collections procedures for overdue accounts and following up with customers to secure payments through phone calls, emails, or other communication methods. Developing and implementing effective collection strategies to reduce overdue accounts and minimize bad debt. Reconciliation and Aging Reports: Assisting with month-end close processes, including preparing journal entries and reconciling accounts. Matching incoming payments with outstanding invoices, resolving discrepancies, and analyzing accounts receivable aging reports to track the status of outstanding balances. Documentation: Maintaining accurate and up-to-date records of all accounts receivable transactions, including invoices, payments, and customer correspondences. Customer Relations: Building and maintaining positive customer relationships by addressing inquiries and resolving payment issues. Staying updated on industry regulations and best practices related to accounts receivable management. Strive to provide excellent customer service by addressing customer inquiries and concerns promptly and professionally. Sales Team Support: Collaborating with the sales team to resolve payment-related issues and ensure timely revenue recognition. Process Improvement: Identifying opportunities for process improvement and efficiency gains in accounts receivable procedures, systems, and controls. Team Management: Leading and managing a team with encompassing job responsibilities. Overseeing the team’s productivity and efficiency in delivering output and results. Performs tasks analogous to the preceding WHAT WE LOOK FOR Education: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Experience: 4 to 6 years of experience in Accounts Receivable and General Accounting or equivalent. Language Proficiency: Strong verbal and written English communication skills. Schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. Technical Skills: Proficiency in Microsoft Office applications, including Excel (pivot tables, advanced formulas, etc.). Experience using accounting software such as QuickBooks, SAP, or similar tools. Strong knowledge of accounts payable principles, accounting standards, and account reconciliation. Preferred Qualifications: Previous experience as an offshore staff is highly advantageous. CPA or CMA certification is a plus but not required. Other Skills: Ability to build strong relationships with clients and internal teams. High level of accuracy and attention to detail in financial records and reporting. WHAT WE OFFER Salary Range: Php 60,000 Job Type: Full-time Work Shift: 8:00 AM - 5:00 PM EST (USA) Workdays: Monday through Friday (USA) BENEFITS OF WORKING WITH US Industry-leading salary packages Permanent work-from-home setup Company equipment provided Internet stipends upon regularization HMO Coverage PTO credits and service incentive leaves Major spring and winter company live events Monthly employee appreciation virtual events Company-provided career skills training courses A company culture focused on your personal and professional growth WHO WE ARE DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! DCX is an industry leading, offshore BPO company. We help ambitious US businesses grow and scale by equipping them with highly trained global talent, designed to help them overcome hiring challenges and add that much-needed layer of support for their team.