Senior Account Representative (Open to Virtual/Remote - US Eastern Zones)

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Posted 2 days ago United States Salary undisclosed
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Job Description

Company:MarshDescription:Marsh has an opportunity to join the organization as a Senior Account Representative supporting the corporate commercial insurance division in Miami and Tampa, Florida. This position works closely with Account Executive's and provides support to help clients coordinate solutions, manage accounts, obtain advice, administer programs and perform other duties as assigned.What can you expect?This position is critical to successfully support midsize to large client accountsBecome a member of Marsh's best in class team, delivering expert broking and strategy solutions to help clients manage risk with confidenceReceive on the job, online, and formal training to ensure success and engagement in this roleAn opportunity for long term growth within a dynamic and growing business unitAbility to make an immediate impact within the organization.Work alongside highly experienced colleagues to gain experience and skill sets for professional growthExposure to key stakeholders and have the ability to make strong business connections.What is in it for you?Opportunities to take risks, innovate and disrupt. Marsh is agile and resilient - our goal is to invest in you by training on soft and technical skills to prepare you for opportunities in different areas of our businessA company with an exceptional, global brand and proven results to matchCulture of internal mobility, collaboration and valued partnershipsCompetitive pay, full benefits package starting day one - medical, dental, vision, life insurance, generous 401kEmployee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with diverse counterparts in industry groups and client organizationsFlexible work opportunities for work/life balanceGenerous Parental Leave and Tuition Reimbursement plan and participation in our Employee Stock Purchase PlanWe will Count on you to:Review information for Account Executives pertaining to client insurance programs and draft insurance submissions.Work with Account Executives to drive business and retention and improve the client experiences throughout the proposal and renewal process.Review claims, contracts and audits, and follow up regarding endorsements, policy issuance, extensions and cancellations and escalates concerns to direct manager or client team, as appropriate.Ensure success of the renewal cycle by following renewal protocol (via tools available), gathering information, tracking quotes, and ensuring documents are issued correctly and on-time in accordance with our professional standards.Perform the maintenance of proper records for reporting and audit purposes and processes insurance and claims details into the database.Strengthen and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth and retention.Respond directly to simple and moderately difficult client questions and requests, and solicit assistance from Account Executives as needed.Ensure all client information is collected, reviewed, updated and communicated to placement teams for optimal program solutions and pricing.What you need to have:High School Diploma/GEDThree or more years insurance experienceMust have a Florida 220 license or valid P & C license with the ability to obtain FL non-resident license within 30 days of employmentMS Office Proficiency (Word, Excel, PowerPoint)Must be organized and able to multitask and work in a fast-paced environmentMust have excellent verbal and written communication skillsMust have keen attention to detail with a focus on accuracyAbility to maintain performance under strict deadlines and high pressure situationsAbility to work in a matrix environmentWhat Makes You Stand Out?Intermediate to advance use of Excel to include formulas, Pivot Tables, etc.Being a self-starterPrevious client facing insurance experienceIndividuals who have strong interpersonal skills, agile, possess cross-cultural acumen, and strong analytical and influencing skills.We want people who are highly engaged and curious. At Marsh you have the opportunity to have diverse experiences across different segments, risk practices and specialties. The ability to explore and engage is critical to be successful in this environment.We are also a very relationship-based culture and company. We rely and leverage each other to produce the best resultsMarsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on ; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.#LI-PS1