A recognized services organization in Washington is currently seeking a new Salesforce Field Service SME for a promising Remote opportunity with their growing staff. In this role, the Salesforce Field Service SME (Remote) will be responsible for managing the deployment of Salesforce Field Service.
The Salesforce Field Service SME (Remote) will:
- Work with cross functional teams to understand business requirements for Salesforce Field Service deployment and develop systematic solutions to improve processes.
- Manage project to stay on schedule and meet business requirements
- Develop reports and visualizations to improve KPIs
- Drive and support improvement initiatives of deployment activities to optimize for scale, schedule and cost
- Build strong relationships with internal and external teams
- Perform other duties, as needed
- Bachelor's Degree
- Salesforce Field Service deployment experience
- Background in Data Integration
- Customer service oriented
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized