Enlivant is seeking a Remote Sales Lead Coordinator
for our Support Center in Chicago, IL
We are looking to fill two (2) Part Time positionsCandidates must be able to work remotelyHours:Candidates must be able to work various days during the week from 4 PM to 8 PM and be available for hours during the weekend.Compensation: $15/hr + Bonus Potential
We believe taking care of Americas aging population is not only a moral obligation but a true honor and privilege. With over 230 communities, we are striving to be the nations most trusted senior living provider. Our staff treats residents like family and serves them with the utmost integrity and compassion.
We are a certifiedGreat Place to Workand we believe in not only making an impact in our industry but also with our employees. Our Benefits Plan is designed to recognize the diverse needs of our workforce with competitive medical, dental, vision packages, and a 401k with a company match. We also offer a generous paid time off for eligible employees.
Development is one of our highest priorities and we provide personalized training, both face-to-face and online, to ensure employees are prepared for their roles. Through our Learning Management System (LMS), all employees have access to state-required regulatory courses, professional development and soft skills courses, and Continuing Education courses.
We invite you to start a rewarding career and make a difference in the lives of seniors today!
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:
Initial answering and/or outreach to prospects
Create immediate and genuine rapport with prospects
Execute initial discovery and qualification
Schedule and coordinate sales activities, i.e. community tours
Execute CRM activities, including follow-up, populating lead information, and annotating activities appropriately
Immediate hand-off to community operators and regional directors via email for completion of sales activity and next steps to advance prospect to move-in
Additional duties as assigned
Excellent interpersonal, written, and oral communication skills
Ability to learn and understand the benefits of Enlivant amenities and services to accurately represent the company in their conversations
Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone
Positive attitude with enthusiasm and positivity while projecting a friendly tone and using positive language
Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
High sense of urgency throughout sales process
Ability to multi-task and stay organized while engaging with customers
Ability to demonstrate strong influencing and closing skills
Data Entry Skills
Strong work ethic and self-starter, able to effectively manage multiple inquiries and priorities of customer needs through problem solving
Must be willing to work a variable schedule including nights and weekends and work overtime as needed
Ability to work at home in a suitable environment to conduct professional conversations
Previous inside, outside, or telephone experience
BA/BS degree or equivalent experience
Strong interpersonal verbal and written communication skills and is a well-organized team player
Desire and flexibility to assume roles of individual contributor, team player and leader simultaneously as the organization and department evolves
The ideal candidate upholds the principles of our mission; to enrich life through meaningful relationships and vibrant communities
Actively express compassion for residents, employees, and guests
Engage others in fun and creative activities
Strive for excellence in all aspects of the job
Work with integrity in all interactions
Enlivant provides equal employment opportunities for qualified individuals and does not discriminate in employment on the basis of race, color, national origin, age, disability or other prohibited bases.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employees Form I-9 to confirm work authorization.