Sales Enablement Manager

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a rapidly growing home services company operating across multiple locations, servicing both residential and commercial customers throughout their region. Their business is driven by strong inbound lead generation and digital marketing, supported by a high-performing inside sales team responsible for closing business over the phone and an outside sales team focused on inspections and in-person sales. With a clear growth trajectory, a robust lead engine already in place, and an established sales organization, our client is now investing in dedicated sales enablement leadership to sharpen team performance, deepen accountability, and drive measurable improvements in conversion rates across both sales functions.

Role Overview

The Sales Enablement Manager will serve as the central coaching, performance, and process-improvement leader for a dynamic sales organization. The Sales Enablement Manager is responsible for increasing conversion rates, improving sales consistency, and elevating both inside and outside sales representatives through structured coaching, quality assurance, training programs, and ongoing enablement initiatives. This is a highly hands-on role requiring someone who is operationally strong, people-oriented, and deeply experienced in coaching sales teams within fast-paced, lead-driven environments.

Location

Fully Remote (Work from Home) | To be confirmed with candidate

Key Responsibilities

Sales Coaching & Performance Development

• Conduct regular one-on-one and group coaching sessions with both inside and outside sales representatives.

• Review sales calls, customer interactions, and performance metrics to identify improvement opportunities.

• Provide structured, actionable feedback focused on objection handling, closing techniques, urgency creation, and customer communication.

• Drive improvements in close rates, appointment conversion rates, and overall sales consistency across the team.

Sales QA & Call Review

• Implement and manage a quality assurance process for inbound and outbound customer interactions.

• Review recorded calls and deliver targeted coaching feedback to individual team members.

• Identify trends, recurring objections, and process inefficiencies impacting conversion rates.

• Establish performance benchmarks and hold the team accountable to defined standards.

Training & Onboarding

• Develop onboarding programs and ongoing training materials for new and existing sales team members.

• Create SOPs, scripts, sales frameworks, and enablement resources that support day-to-day sales execution.

• Facilitate roleplay sessions, mock sales calls, and training workshops to build confidence and sharpen skills.

• Ensure all sales representatives are aligned on company messaging, service offerings, and standardized sales processes.

Process Improvement & Sales Operations

• Collaborate with leadership to optimize lead handling workflows, follow-up systems, and pipeline management.

• Identify operational bottlenecks impacting speed-to-lead or overall conversion performance.

• Support leadership with KPI tracking, performance reporting, and data-driven decision-making.

• Help refine lead routing and sales reporting to improve visibility across the organization.

Team Collaboration & Leadership Support

• Act as a trusted mentor and resource for the sales team, fostering a high-performance, accountability-driven culture.

• Partner closely with leadership to align sales enablement initiatives with broader business goals.

• Bridge communication and collaboration between inside and outside sales teams to promote consistency and cohesion.

Qualifications - Experience

• 3+ years of experience in sales leadership, sales enablement, sales training, or sales management roles.

• Proven track record of coaching sales teams and measurably improving conversion performance.

• Experience working in inbound lead environments and high-volume sales processes.

• Background in home services, HVAC, roofing, plumbing, pest control, or other local service-based industries is highly preferred.

• Demonstrated experience implementing QA frameworks and conducting structured call reviews.

• Familiarity with CRMs, sales tracking systems, and performance reporting tools.

Qualifications - Skills

• Deep understanding of sales psychology, objection handling, and consultative sales methodologies.

• Ability to analyze sales metrics and translate data into targeted coaching opportunities.

• Strong organizational skills with the ability to manage multiple coaching and training initiatives simultaneously.

• Experienced in creating SOPs, training documentation, scripts, and sales process improvement materials.

• Proactive and performance-driven mindset with a bias toward measurable outcomes.

• Strong leadership presence with the ability to earn team trust and drive buy-in across diverse sales personalities.

• Excellent coaching and feedback skills - constructive, clear, and accountability-focused.

• Operationally minded with a focus on systems, consistency, and scalable improvement.

• Comfortable and effective in fast-paced, growth-oriented environments.

What Success Looks Like

• Improved close rates across both inside and outside sales teams.

• Increased consistency in sales execution and customer interactions throughout the organization.

• Stronger accountability and performance visibility across the entire sales organization.

• Improved onboarding experience and faster ramp-up process for new sales hires.

• Positive feedback from leadership and sales representatives regarding coaching effectiveness and support quality.

• Clear, measurable improvements in lead handling, follow-up processes, and key sales KPIs.

Opportunity

This is a high-impact leadership opportunity for a seasoned sales enablement professional ready to make a meaningful difference inside a growing home services company that already has strong lead flow and an established sales foundation. The Sales Enablement Manager will have direct influence over revenue performance, team culture, and the systems that power sustainable growth - working hand-in-hand with leadership in a collaborative, results-oriented environment. If you are passionate about developing people, engineering better processes, and building high-performing sales teams, this role offers the visibility, autonomy, and growth potential to do exactly that.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets