Sales & Business Development Representative

Purpose: 

This role is to identify, source and develop new accounts by using strong consultative selling skills, top-notch customer service and in-depth knowledge of our products. 

Duties and Responsibilities:

• Develop contact with potential customers by cold calling, emailing, scheduling meetings and at events.

• Upsell current customer base on additional products, services, and offerings. 
• Form new and continue existing relationships with companies in the customer database by visiting them in person, maintaining phone contact and addressing issues or problems as they arise. 
• Maintain a strong understanding about product features and technical specifications to answer specific customer questions.
• Contribute to new methods or strategies to drive subscription growth.
• Facilitate product demonstrations and educate them on the features and benefits of each of our products offered.
• Identify customer needs and requirements.
• Manage customer records and track leads via CRM software.
• Help identify event and conference opportunities for iClassPro. 
• Act as liaison between event or conference organizers and iClassPro CMO.
• Assist with event registration(s), organize deliverables and action items needed, ensure deadlines are met, work with iClassPro CMO to ensure best positioning, RoS and strategy for event execution.
• Follow up with all event and conference attendees (leads and customers), maintain proper & efficient cadence for follow ups.
• Track converted leads from events and event expenses (must be pre approved by CMO).
• Be an iClassPro product expert who understands the market and competitive landscape to deliver winning solutions for our customers.
• Performs other duties as assigned.

• Health Insurance (Medical, Dental, Vision, Life)
• PTO
• 401K with company match

Requirements and Skills:

• Excellent ability to communicate in writing or verbally
• Friendly and personable 
• Strong computer skills including Microsoft Word, Keynote and Excel
• High proficiency in computer and Internet usage
• Ability to learn new technology quickly
• Ability to meet goals, stay organized and maintain a positive attitude
• Highly motivated and independent worker with a competitive edge
• Strong time management skills
• Occasional travel is required

Education and Experience: 

• 2+ years of inbound B2B sales experience
• Experience with CRM and/or Salesforce
• Industry experience in cheer, swim, dance or gymnastics (or related field preferred)
• Outbound sales experience preferred