Sales & Business Development Representative

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📅  Posted 14 days ago 📍 United States
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Job Description


This role is to identify, source and develop new accounts by using strong consultative selling skills, top-notch customer service and in-depth knowledge of our products. 

Duties and Responsibilities:

  • Develop contact with potential customers by cold calling, emailing, scheduling meetings and at events.
  • Upsell current customer base on additional products, services, and offerings. 
  • Form new and continue existing relationships with companies in the customer database by visiting them in person, maintaining phone contact and addressing issues or problems as they arise. 
  • Maintain a strong understanding about product features and technical specifications to answer specific customer questions.
  • Contribute to new methods or strategies to drive subscription growth.
  • Facilitate product demonstrations and educate them on the features and benefits of each of our products offered.
  • Identify customer needs and requirements.
  • Manage customer records and track leads via CRM software.
  • Help identify event and conference opportunities for iClassPro. 
  • Act as liaison between event or conference organizers and iClassPro CMO.
  • Assist with event registration(s), organize deliverables and action items needed, ensure deadlines are met, work with iClassPro CMO to ensure best positioning, RoS and strategy for event execution.
  • Follow up with all event and conference attendees (leads and customers), maintain proper & efficient cadence for follow ups.
  • Track converted leads from events and event expenses (must be pre approved by CMO).
  • Be an iClassPro product expert who understands the market and competitive landscape to deliver winning solutions for our customers.
  • Performs other duties as assigned.
  • Health Insurance (Medical, Dental, Vision, Life)
  • PTO
  • 401K with company match

Requirements and Skills:

  • Excellent ability to communicate in writing or verbally
  • Friendly and personable 
  • Strong computer skills including Microsoft Word, Keynote and Excel
  • High proficiency in computer and Internet usage
  • Ability to learn new technology quickly
  • Ability to meet goals, stay organized and maintain a positive attitude
  • Highly motivated and independent worker with a competitive edge
  • Strong time management skills
  • Occasional travel is required

Education and Experience: 

  • 2+ years of inbound B2B sales experience
  • Experience with CRM and/or Salesforce
  • Industry experience in cheer, swim, dance or gymnastics (or related field preferred)
  • Outbound sales experience preferred