Risk Control Senior Consultant

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, check out our Candidate Guide. Individual contributor, with deep technical industry or line of business expertise, responsible for the overall risk control assessment, evaluation and strategic consulting services for specific complex segments and/or lines of businesses determined by management need. Works within the broadest limits of authority on complex risk assessment or service accounts and sought out by CNA underwriters/agents/claims for industry expertise. Manages vendor relationships and national programs. Develops technical tools and services for Risk Control including authoring articles and supporting standards for risk control and the industry. JOB DESCRIPTION: 1. Performs workplace/work site risk evaluation and strategic consultative risk improvement services which includes national large/complex and/or special accounts. 2. Provides risk assessment information on complex accounts for specific identified segments to support the underwriting process for prospective, new and renewal accounts. Submits corresponding Risk Control recommendations or business solutions to minimize identified exposures. 3. Assesses customer's risk control program needs and develops and executes a customized strategy and supporting implementation plan for further refinements or improvements. 4. Makes recommendations on the development and implementation of risk control policy, marketing and business strategy to support achievement of local Branch and overall enterprise profit and growth strategies. 5. Manages, develops and maintains business relationships with internal/external business partners and vendors. Manages national programs. Participates with claims management on CNA accounts. 6. Represents Risk Control at industry/association/national conferences and CNA sponsored events. 7. Develops and conducts education, training, and presentations. 8. Coaches and mentors Risk Control Representatives, Specialists and Consultants in area of expertise to build technical depth within function. 9. Responsible for managing and completing quality reviews. 10. Identifies opportunities for and/or develop new risk control products and services. 11. Conducts agency/broker visits to build relationships, discuss account or book of business issues and market CNA’s products and services to support territorial business needs. 12. Responsible for special projects. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities 1. Advanced technical and product specific expertise, risk control evaluation and assessment skills and knowledge of insurance and risk control principles, practices and procedures. 2. Advanced communication, consulting, negotiation and presentation skills. Ability to effectively interact with all levels of internal and external business partners. 3. Strong organizational skills with ability to effectively prioritize multiple concurrent assignments. 4. Advanced analytical and problem solving skills. 5. Ability to deal with ambiguous situations and issues. 6. Ability to manage vendor relationships 7. Creativity in resolving unique and challenging business problems. 8. Ability to achieve results by taking a proactive long-term view of business goals and objectives. 9. Knowledge of Microsoft Office Suite and other business-related software. 10. Ability and willingness to travel extensively. Education & Experience Bachelor's degree or equivalent experience. Master’s degree preferred. Typically, a minimum of six years risk control experience including experience with assessments on complex accounts and the ability to conduct P&C risk assessment quality reviews. Professional designations preferred. #LI-KC2 #LI-Remote CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com. At CNA, we are focused on success, individually and collectively. We pride ourselves on promoting a culture that challenges and engages people. We strive to connect people, departments and business areas, to function as a team, and to serve our customers and communities with professionalism and respect. Our dedication to employee engagement, continuous learning and the open exchange of ideas is the cornerstone of our business. These ideals, combined with our focus on the customer, enable us to explore new market opportunities and build on our success. Our values, culture and financial strength are what differentiates us from other employers and make CNA the place you want to work. CNA is committed to fostering a diverse and inclusive culture grounded in equity that supports our organization, clients, and communities by prioritizing talent and programs that represent our current environment and empower all employees and partners to be active allies and advocates for equality. Globally, our Employee Resource Groups — Advocacy for Visible & Invisible Disabilities (AVID), Asian Professionals for Excellence (APEX), Empowering Black Professionals (EBP), Generational Perspectives (GP), Organization of Hispanics and Latine Americanos (¡OHLA!), Pride, Women Impacting Leadership (WIL) and Veterans — make CNA, and our communities, even stronger. At CNA, we have a long standing commitment to the diverse communities in which we live and work. We actively make a difference for the greater good through partnerships, sustainability, initiatives, and working together for a better tomorrow. Corporate Social Responsibility is not one person, or one department, it's the entire enterprise coming together to make the world a better place.