*Remote Position* ***$35,000 a year, non-exempt and paid hourly*** Sapp Bros., Inc., a growing chain of travel centers, is looking for a Retention Specialist to join our Fleet Sales team. At Sapp Bros., Inc. our mission is to treat every customer as "our guest" by providing a clean environment, quality products, and a commitment to excellent service. In order to achieve this, we look to obtain as many clients/guests as possible and the Fleet Sales team is our primary force in building relationships with these fleet drivers/companies. Under the general direction of the Fleet Sales Manager, this position will play a key role in building relationships and maintaining the business between Sapp Bros. and our clients. Job Responsibilities: Setting up first new accounts accurately with correct pricing information. Responsible for reaching gallon commitments. Contacting all Sapp Bros., Inc. current customers on a routine basis (at least monthly). Making sure each Account is satisfied with Sapp Bros., Inc. and our services. Building and fostering client relationships. Providing daily, weekly, and monthly feedback to Manager. (verbal/written/reports, etc.) Maintaining and establishing a positive experience to our clients, to include but not limited professional phone and in person etiquette. Achieving daily, weekly, monthly and yearly goals. Additional duties as assigned by Manager Our Safety Mission Statement is to sustain zero accidents by providing a safe environment, worked in by safety minded employees. Requirements: High school diploma or GED or equivalent. Bachelor's degree in business administration or relevant field, preferred. Previous work experience in transportation (Trucking) industry, preferred. Previous Fuel Sales experience and/or background, preferred. Hard working person with a proven history of excellent work ethic. Knowledge and proficient of Microsoft Word products With Sapp Bros, you will be part of an established company with a long tradition of commitment to quality, ethics, and superior customer service. You'll have the opportunity to use your leadership, creativity, communication and people skills in a fun, rewarding environment. Plus, we offer opportunities for advancement as well as competitive compensation. Benefits Include: * Health, Vision & Dental Insurance * Life & Accident Insurance * Long Term Disability * Prescription Plan * 401k * Paid Holidays & Vacation * Gym Membership Reimbursement * Discounts on Gasoline & Diesel * Store & Restaurant Discounts * Career Advancement - We promote from within!