Minimum Required Skills:
Software Support, Technical/Servers Installs and Configuration, Troubleshooting on the Fly, Bug Fixes, Client Facing
Candidates MUST be in the Albany area
Job Title: REMOTE Software Support Specialist (Servers)
Salary: $50k- $70k Base, Benefits, 401k, Full Remote
Requirements: software Support, Servers, Client Facing
Based in beautiful Albany, NY, we are a well-established and VC funded SaaS organization.
We have been in business for almost 30 years, won the Fastest Growing Company 10 years in a row, and are the recent recipient of another Best Places to Work award.
We're huge on promotions, and can proudly say that we have promoted 50% of employees with over 1 year of tenure.
Due to growth, we are actively hiring a Software Support Specialist experienced w/ working with servers, networking, bug fixes, and SQL (installing, configuring, queries, and/or reports).
The right candidate will be both technical and client facing, and have no problem answers "how to questions" and on the fly software support questions.
Experience w/ the following are a HUGE plus: client web applications (not internal)and/or any sort of external products.
If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.
Top Reasons to Work with Us
-Compensation: $50k- $70k Base, Benefits, 401k, Full Remote
-Remote Opportunities: Partial remote
-Culture: Best Places to Work Award
-Promotions: 50% of employees w/ 1+ year tenure have been promoted
-Clients: Work w/ Enterprise clients
-Opportunity: Huge opportunity for career and personal growth
What You Will Be Doing
- Respond to and document client calls via phone queue
- Quickly resolve issues
- Regularly communicate w/ clients and track progress
- Research issues and keep clients updated on fixes
What You Need for this Position
Experience and knowledge of:
- Software Support
- Networking and Servers
- SQL (installing, configuring, queries, and/or reports)
Nice to Have:
- Experience w/ client web applications (not internal)
- Experience w/ any sort of external products
What's In It for You
- $50k- $70k Base, Benefits, 401k, Full Rem
- FULL REMOTE
So, if you are a REMOTE Software Support Specialist (Servers) with experience, please apply today!
Applicants must be authorized to work in the U.S.Please apply directly to by clicking 'Click Here to Apply' with your Word resume!
Looking forward to receiving your resume and going over the position in more detail with you.
- Not a fit for this position? Click the link at the bottom of this email to search all of our open positions.
Looking forward to receiving your resume!
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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