REMOTE Software Support Specialist (Servers)

Apply for this position Please mention DailyRemote when applying
timePosted 2 days ago location United States salarySalary undisclosed
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Job Description

Minimum Required Skills:
Software Support, Technical/Servers Installs and Configuration, Troubleshooting on the Fly, Bug Fixes, Client Facing

100% REMOTE
Candidates MUST be in the Albany area

Job Title: REMOTE Software Support Specialist (Servers)

Salary: $50k- $70k Base, Benefits, 401k, Full Remote

Requirements: software Support, Servers, Client Facing

Based in beautiful Albany, NY, we are a well-established and VC funded SaaS organization.

We have been in business for almost 30 years, won the Fastest Growing Company 10 years in a row, and are the recent recipient of another Best Places to Work award.

We're huge on promotions, and can proudly say that we have promoted 50% of employees with over 1 year of tenure.

Due to growth, we are actively hiring a Software Support Specialist experienced w/ working with servers, networking, bug fixes, and SQL (installing, configuring, queries, and/or reports).

The right candidate will be both technical and client facing, and have no problem answers "how to questions" and on the fly software support questions.

Experience w/ the following are a HUGE plus: client web applications (not internal)and/or any sort of external products.

If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.

Top Reasons to Work with Us

-Compensation: $50k- $70k Base, Benefits, 401k, Full Remote
-Remote Opportunities: Partial remote

-Culture: Best Places to Work Award

-Promotions: 50% of employees w/ 1+ year tenure have been promoted

-Clients: Work w/ Enterprise clients

-Opportunity: Huge opportunity for career and personal growth

What You Will Be Doing

- Respond to and document client calls via phone queue
- Quickly resolve issues

- Regularly communicate w/ clients and track progress

- Research issues and keep clients updated on fixes

What You Need for this Position

Experience and knowledge of:
- Software Support

- Networking and Servers

- SQL (installing, configuring, queries, and/or reports)

Nice to Have:

- Experience w/ client web applications (not internal)

- Experience w/ any sort of external products

What's In It for You

- $50k- $70k Base, Benefits, 401k, Full Rem
- FULL REMOTE

- Medical

- Dental

- Vision

- 401k
So, if you are a REMOTE Software Support Specialist (Servers) with experience, please apply today!

Applicants must be authorized to work in the U.S.Please apply directly to by clicking 'Click Here to Apply' with your Word resume!

Looking forward to receiving your resume and going over the position in more detail with you.

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Looking forward to receiving your resume!

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