Remote - UCaaS Sales Engineering Manager

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timePosted 2 days ago location United States salarySalary undisclosed
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Job Description

Black Box is looking to hire a Remote- Sales Engineering Manager who will manage a team of engineers supporting pre-sales and/or implementation of Black Box products, services and solutions. Responsible for various engineering support activities including one or more of the following: design and delivery of professional system consulting, solution development, sales presentation planning and delivery, and overall system engineering for voice, wireless, networking and other solutions.Learn more about Black Box at: locations - Dallas, Pittsburgh, Chicago, Atlanta, Phoenix, Raleigh, Charlotte, Minneapolis, Cleveland

Responsible for managing engineering support and implementation/support services for products, systems, applications and networks for a diverse customer base.Evaluates and recommends new products and services; provides technical input for Requests for Proposals (RFPs); reviews proposals, quotes and other documents for engineering accuracy and feasibility.Develops engineering standards and processes ensuring high quality systems design, quotes and project implementation to achieve customer satisfaction while meeting business objectives.Meets with customers and formalizes assessments from a proposal product availability and installation view point on large sales opportunities. Considers strategic impact of engineering decisions to ensure customer's needs are anticipated.Works with Sales, internal support teams and external stakeholders to deliver a collaborative solution offering.Responsible for assigning and scheduling enginners and technical work team.May be responsible for warranty and maintenance technical support.

5+ years of Sales Engineering Management experience in IT solutionsBachelor's Degree in ngineering, Computer Science, Systems, Business or related scientific/technical disciplineAdvanced knowledge of relevant solutions, services, software and configuration toolsStrong leadership skills and flexibility to manage a diverse technical work teamExcellent presentation, organization and communication skillsGood business acumen including knowledge of financial principlesAbility to interface with all levels of an organization; excellent collaboration and customer service skillsWhats in it for You?Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more!We understand attracting great talent requires going beyond just competitive compensation and benefits. Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!About Black Box Network ServicesBlack Box is a leading technology solutions provider. Our mission is to accelerate our customers business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.