Remote Outbound Call Center Representative - 5 needed

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Posted 7 days ago United States Salary undisclosed
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Job Description

This medical collection company is seeking Outbound Call Center Representatives. There are full-time and part-time positions available. You will train in Westlake for a couple weeks and then you can work remotely.

Responsibilities:

  • Use coded data to produce and submit claims to insurance companies
  • Work directly with the insurance company, healthcare provider, and patient to get a claim processed and paid
  • Review and appeal unpaid and/or denied claims
  • Verify patient insurance coverage and answer patient billing questions
  • Handle collections on unpaid accounts and setting patients up on payment plans
  • Manage the facilities accounts receivable reports


Job Requirements:

Qualifications:

  • Must have prior experience in a call center or a physician/medical insurance Office
  • Must have strong experience in medical collections
  • Must have excellent customer service, communication, and multi-tasking skills
  • Must be computer literate with accurate data entry skills
  • Must have the ability to collect money
  • Must have an articulate and professional phone presence
  • Must have a computer and High Speed Internet
  • Must have a solid work history

Only candidates that can pass a background check and drug screen will be considered. This company offers performance bonuses/commissions on a permanent basis.