Job DetailsLevelEntryJob LocationASCAH-AL - All Cities, ALRemote TypeFully RemotePosition TypeFull-Time/Part-TimeEducation LevelHigh SchoolTravel PercentageNoneJob ShiftAnyJob CategoryCustomer ServiceDescriptionWe are the first impression of the businesses we service. As an Answering Service Receptionist, we prioritize the customer experience for every interaction we engage. We handle calls for many service based businesses such as Lawyers, Doctors, Condominiums, Plumbers etc...We are a people first business! Sometimes that means helping folks that aren't having the best of days. So ... if you are someone that doesn't crack under pressure, if you can handle occasional stressful scenarios, and still crack a smile for the next happy caller who you help ... then this is the job for you.Work from the comfort of your home.No more dress codes, no gas, and no more spending money on takeout food!You do NOT need to pay us a fee to get started, NO need to create your own company or make heavy investments to be a smiling face from home... simply provide your own internet connection, Windows PC and headset and you are on your way!Great potential to boost earnings by meeting performance goals!We are looking for reliable and dependable people (at work on time, not always absent).We are looking for go getters (growth opportunities).We are looking for customer friendly people (always willing to help).We are looking for team players (family friendly environment).We are looking for smiling faces (it really shows through the phone).We are looking for people that remain calm under pressure (deal w/stressful and irate callers).We are looking for patient and empathetic people.If this describes you then we want to meet you.Our Work From Home Opportunities are structured around a performance-based pay model. You can actually maximize your earning potential by working during our peak periods! We will go over our revolutionary pay model during the interview.The shifts below creatively target those aforementioned peaks and will give you the best opportunity to meet and exceed production goals, and in turn, make more $$$! Shifts are below; please inquire about remaining availability when you meet our hiring manager as sometimes we find Smiling Faces pretty quick :-)(Please note that shifts require working one weekend day)Additional InformationPC Qualifications:PC equipped with Microsoft Windows 10 or most recent Windows OS with all updates installed.We are not compatible with ChromebooksWe are not compatible with MacOS or Linux computersUSB wired Keyboard with a full number keypad on the side is required (preferably a brand name keyboard), functioning scroll lock key and operational function keys Minimum Dual Core 2 Ghz processor speed, 8 GB of RAM (memory) and 50 GB of available hard disk space Antivirus program with an up to date virus definition file. (please contact your ISP for details on the antivirus that they provide. Most the antivirus are free.)://://://, private, secure, safe and clean area to work Responsibilities and DutiesYou will be tasked with four important objectives (on top of being an awesome co-worker):Creating an excellent caller experience with your amazing personality and professionalismTaking accurate messages for our clientsDelivering messages to our clients timely so they can make important business decisionsBeing a positive influence to your team (even though you are not in an office, you are still part of a team!)Qualification and Skills:High school diploma or GED; some college experience preferred or degree a plusBasic computer proficiency, particularly with Microsoft applications as well as web-based applicationsTelephone Answering Service/Customer Service experience a plusType 25 wpmExcellent Verbal/Written Communication SkillsBilingual (English and Spanish) is a plus!Benefits:401KDirect deposit (paid weekly)We are family-owned and operated since 1974; and are Powered by Smiling Faces that Care about our co-workers, our mission, our communities! We provide live telephone answering services to companies all across our great nation. The businesses we serve are in some of the following industries: medical, legal, real estate, construction and entertainment.We are Powered by Smiling Faces that Care!