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Remote (Michigan Address Only) - IT Helpdesk Technician (CompTIA Certified)

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Posted a month ago United States Salary undisclosed
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Job Description

Calling all CompTIA Certified


Our Client is looking for

multiple, qualified candidates to support the Enterprise Level 1 Helpdesk.

Ideal candidates will have experience with customer End-user support and

working experience of general helpdesk responsibilities. Candidates will also

need pass an interim clearance check through our company while onsite/working

remote in the position (We can onboard someone into the job while the clearance

process is running).

*Please read the details of the

position below. (1 step phone screen interview process)*

*You must live in Michigan to be

considered for this role since it will be a REMOTE work from home role

(Candidates will have to do pre-onboarding meeting and equipment pick up at the

Grand Rapids or Lansing sites)*

*Fully paid training period is

also fully remote as long as you live in Michigan*

*Please email me your resume and

contact information if you're interested at all in this position as we may have

other IT opportunities that may fit what you're looking for*

Candidates will require One of the

Three Below CompTIA certifications (OR the other certifications listed below)

to Interview for the position:

· CompTIA A+


· CompTIA Network+



CompTIA Security+

· Candidates can

interview for the role if they have passed the A+: 1001

and plan/or have scheduled to take the 1002



HDISupport, Center Analyst, AppleCare Mac Technician, Apple Certified Support,

ITIL Foundation, and MCSA Windows 10 certification

*Candidates will

also need pass a government interim clearance check through our company*

Job Responsibilities:

-Service Desk Phone support / VPN

-Troubleshooting Windows 7,

Windows 10 OS

-Active Directory (user


-MS Office Suite (MS Word, Excel,

PowerPoint, Outlook)

-Work within ticketing systems

-Provides requests to the helpdesk

and provides remote support and onsite support for staff

-Performs adding and changing of

software configurations

-Handles support for workstations,

tablets, laptops, and phones

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.