Remote Manager, Insurance Sales

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timePosted 5 days ago location United States salarySalary undisclosed
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Job Description

Join a rapidly growing team of professionals in that are out to disrupt and transform the insurance and auto retail industries. DealerPolicy is looking for a remote-based Client Advisor Manager (Insurance sales) in the Western U.S. to join its Personal Lines Team who will be responsible for supporting, building and strengthening an already experienced and strong team of licensed P&C insurance agents while establishing procedures to increase team effectiveness.

About Us

DealerPolicy is a leader in the emerging Insurtech sector. With its seamless integration into the car buying process, the company's innovative solution enables car-buying customers the opportunity to purchase insurance by connecting them with licensed insurance agents while simultaneously completing the purchase of their new car. The company delivers these benefits through an industry-first combination of partnerships with car dealers, a growing insurance carrier network, and team of licensed insurance advocates.

Job Overview

The Client Advisor Manager will enjoy working in a busy sales environment where you will lead and manage an insurance sales team of 10-15 people. You will be responsible for developing a strong team, fostering communication between team members, inspiring growth and establishing procedures to increase efficiency and customer satisfaction. The ideal candidate will be a highly autonomous, professional, dynamic team player with excellent communication skills. We are looking for a self-starter that flourishes in a fast-paced environment full of change.


Daily and Monthly Responsibilities

Accomplishes team results by communicating job expectations; planning, monitoring, coaching and praising job results

Responsible for performance evaluations and monthly quality and productivity profile and feedback to team members

Monitor metrics for team and create corrective processes to meet customer and company needs

Administers performance management, recognition and disciplinary actions on a timely basis

Performs routine call quality reviews on recorded or live calls according to Call Center procedures for Client Advisors

Set and execute on priorities for self and team based on department strategic goals

Improves quality results by evaluating processes and recommending changes. Coordinates and enforcing system policies, procedures, and productivity standards

Conducts interviews and is involved in the hiring process

Coaches, counsels, and motivates team members to maintain a positive and productive work environment

Maintains scheduling, timecards, and validate that all daily work is completed on time

Experience And Skills

Performs related job duties as assigned and required

Bachelor's Degree or equivalent total professional experience

3 or more years of relevant sales supervisory experience within an insurance company

Strong communication skills required (written, verbal and presence within remote-based workforce)

Strong leadership skills with ability to inspire, coach, and develop associates into an effective, highly motivated, results oriented team

Strong multitasking computer skills, knowledgeable with Microsoft Office

Analyze data and make decisions based on needs of the business

Ability to effectively write and administer monthly and yearly performance reviews

Ability to hold others accountable for department and company standards

Ability to identify points of failure, come up with feasible resolutions, and implements them in a timely manner

Basic knowledge and understanding of P&C insurance industry

Previous experience working in a fast-paced dynamic work environment


DealerPolicy offers a comprehensive Benefits Package, which include

Medical & dental insurance

401k plan

Paid time off

Discounted EDGE Sports & Fitness Membership

Wide variety of local discounts

DealerPolicy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law.