Remote Junior Encompass Administrator (Mortgage)

Apply for this position Please mention DailyRemote when applying
timePosted 3 days ago location United States salarySalary undisclosed
Before you apply - make sure the job is legit.

Attempting to apply for jobs might take you off this site to a different website not owned by us. Any consequence as a result for attempting to apply for jobs is strictly at your own risk and we assume no liability.

Job Description

A mortgage client of ours is looking for Remote Encompass Administrators to join their team. This position is directly supporting internal and external users for the LOS (Loan Origination System), Encompass, but the client is open to someone with experience in administration for a similar LOS within the mortgage industry. The administrators are in charge of handling trouble tickets as they come in and communicating effectively with end users to identify the source of the issue, and from there, they'll work with programmers and developers to find a solution for the problem. Collaborating with the training management staff is also important to ensure processes and procedures are included in training materials, and that operations become more streamlined. This person must be a go-getter and be eager to work in a fast-paced environment. This role offers opportunity for growth, competitive pay, strong company culture, and ability to hit the ground running in an administrative support role. Minimum RequirementsAt least 1 year of experience in working in the mortgage industryExperience in an administrative support role for Encompass LOS, or similar mortgage softwareStrong customer service experience supporting internal and external usersFamiliarity with Encompass integrations (ex: OB, TPO Connect, LO Connect, Smart Fees)Proficiency in all aspects of Microsoft Office Suite Desired SkillsConnectwise and SharePoint experience a plus