¡REMOTE JOB! Customer Service Representative - Work from home

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Posted 9 days ago United States Salary undisclosed
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Job Description

Did you hear the news? **¡TruGreen is HIRING!**

My name is Julio and I'm a Recruiter for TruGreen. I'm reaching out regarding your recent interest in a Customer Service position at our **Merrillville, IN** location. Please review the information below, and if interested, give me a call to schedule an interview.

In this position, you will be responsible for Inbound billing, service, and scheduling issues as well as retaining customers who want to cancel. This position is also responsible for outbound calling to resolve billing issues and reschedule appointments.

Given the current state of COVID-19, most of our associates working in customer service positions are working from their homes. Because of this, it's important that all interested candidates have the equipment necessary to work remotely.

This includes having:

+ Reliable WiFi

+ Personal computer/laptop

+ Cell phone (without minute limitations)

+ Headphone with microphone built-in

+ Camera built-in or web-cam

+ Office/Work-space that is quiet and free from distractions

Role Expectations:

+ Open to a flex schedule for an 8-hour shift between the hours of 7:30 a.m. - 8:00 p.m. (Monday-Friday) AND three consecutive Saturdays for a 5-hour shift between 8:00 a.m. - 6:00 p.m. having the next 12 Saturdays off.

+ Computer Literacy - must be able to type 25/30 WPM and talk simultaneously

+ Computer Literacy - must be able to work in multiple systems, use of dual monitors, web chat applications, etc.

Our Customer Service Representatives Enjoy:

+ Competitive Hourly Pay

+ Paid Holidays and Vacations

+ Full Range of Benefits: Medical, Vision, Dental

+ 401 Retirement Plan with Company matching

+ Paid Company Training

+ Advancement Opportunities - We Promote from Within! **Julio Norabuena** **Recruiter** **Tru** **Green** **1790 Kirby Parkway, Suite 300** **Memphis, TN 38138** (: C: 872. 270.3982 Ex. 3223 **_** **Listed by Forbes' Magazine as one of the happiest companies to work for!**

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.