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[Remote] IT QA Team Lead/Manager

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timePosted 2 months ago location Worldwide salary$95k - 110k (US Dollars)

Job Description

Job Profile Summary CAI IT QA Team Lead will oversee a team of Quality Assurance supporting our Autism2Work Practice. The Team Lead will provide training, guidance, mentoring, support & supervision. Excellent knowledge of at least one programming language. The Team Lead must be familiar with a variety of operating systems and platforms and sound knowledge of Quality Assurance best practices and standards. The ideal candidate will be a strong leader and team motivator who is compassionate, approachable, and flexible, with a proven track record of mentoring and people development. Duties and Responsibilities

  • Manage IT staff by supporting, training and coaching employees in communicating job expectations and apprising of their performance.
  • Test ETL workflow, data algorithms, data lakes, enterprise analytics and data management
  • Collaborate with Team leadership in backlog refinement scrum activities including defining testable stories with acceptance criteria
  • Provide thought leadership and architect test data management solutions
  • Collaborate with existing and prospective business users to define Data Warehousing and Business Intelligence requirements
  • Work closely with engineers to integrate testing in BI development and enhance QA process
  • Coach and mentor junior team members on agile standards and best practices, i.e. Scrum, and maintain an agile project management tool - JIRA
  • Act in alignment with user needs and system functionality to contribute to delivery success.
  • Identify problematic areas and recommend strategic solutions in a timely manner.
  • Appraise customer requirements and make sure they are satisfied.
  • Keep detailed records of quality reports, statistical reviews, and relevant documentation for weekly & bi-weekly reporting for your team's progress.
  • Review, understand and document all pharma related functions and responsibilities.
  • Demand resource planning
  • Release and Configuration Management
  • Continuous process improvements and implement Test Efficiencies


  • Proven experience as an IT People Manager
  • At least 6 years of leading testing efforts, including experience with all phases of testing: System, Integration, User Acceptance and Performance Testing.
  • At least 4 years of testing experience in different environments including one or more of the following client server, Services Oriented Architecture, Web based, Mainframe based and three tier architectures.
  • At least 3 years experience in Automation leveraging test frameworks
  • At least  2 years experience with ETL workflows
  • At least 4 years experience in AGILE Methodology
  • Experience with tracking and reporting SLAs and KPIs in a managed services testing engagement
  • Experience leading geographically dispersed teams
  • Experience with Relational databases at the Enterprise level (Oracle, SQL Server, MySQL, etc.)

Skills Requirements

  • Thorough knowledge of software development methodologies
  • Outstanding Communication Skills.
  • Great attention to detail and a results driven approach.
  • Excellent organizational and leadership abilities.
  • Hands on experience with Application Development and Quality Assurance in an Agile setting
  • Experience managing and supporting remote teams
  • Experience collaborating with offshore teams
  • Ability to manage, train and guide personnel
  • BS in Computer Science or related IT field.