Travel is back, and we're excited to be here, helping travelers protect their trips. In this work-from-home role, you'll be the expert who helps our customers select the perfect travel insurance solution.
PLEASE APPLY VIA:
Here's a quick glimpse of what your days will look like as you work with our travel insurance customers:
A DAY IN THE LIFE :
* Respond to inbound customer phone calls about our products and services
* Answer the caller's questions, determine their needs, and offer solutions to meet those needs
* Educate callers about their insurance options, provide pricing, and close the sale
* Serve as a subject matter expert on our products and services-you'll learn them inside and out, and stay up-to-date on new products and policy changes
* Accurately enter pertinent customer data and research customer information
* Provide excellent customer service at every touchpoint, and should you need help managing a customer's concern, your manager will be there to help with resolution
* Regular, predictable, reliable attendance is an essential function of this position.
* May perform other duties as assigned.
WHAT YOU NEED :
* High school diploma or equivalent diploma.
* Six (6) to twelve (12) months in a customer service environment with previous success in a sales based environment preferred, but not required
* Possess superb customer service skills, a strong customer focus, and commitment to customer satisfaction.
* High-speed internet
This is a REMOTE, work-from-home position.
$1000 sign on bonus (paid after 90 days)
All shifts require alternating weekend rotation.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let's care for tomorrow.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.