**Now Hiring for a large Pharmacy Benefit Management company in the Phoenix Area****Job Description:**As a **Customer Service Representative** your main responsibilities will include:Taking Inbound calls from members that have Medicare Part D, answering questions regarding prior authorizations, co-pays and general medication questions. Make outbound calls to current members for follow up conversations. Typically, calls will be 90% inbound and 10% outbound. Answering questions from a variety of different insurance companies regarding general pharmacy questions, co-pays & prior authorizations. Customer Service Representatives will take an average of 80 calls per day, all calls will be monitored for quality and accuracy.**Preferred Skills:**+ Customer service or call center experience+ Any type of medical education is a plus+ Strong desire to start a career within the healthcare industry+ Having an understanding of pharmaceuticals is a plus!+ Initiative & a sense of urgency+ Resourcefulness and troubleshooting skills+ Active listening skills**Why Apply...****Pay:** $16.75/Hr**Location:** Training will be remote. All candidates must be willing to commute to South Tempe when the company returns to office**Schedule:** Must be available between the hours of 5am - 10pm. Candidates will have some flexibility on choice of days off.**Experience Required:** This position is open to a variety of customer service backgrounds including retail or restaurant experiences, if candidates show a strong desire to build a career in the healthcare industry**About Aerotek:**We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.