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Remote Dialer

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Posted 2 months ago United States Salary undisclosed
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Job Description


CrossCountry Mortgage started in Cleveland in 2003, when our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers - meeting their home financing needs, being there every step of the way, and making homeownership dreams possible and affordable. We're continuing to expand our nationwide footprint, and we're not stopping any time soon!

We Care! CrossCountry Mortgage offers eligible employees a robust, industry leading benefits package including medical, dental, and vision insurance, as well as a 401(k) plan with a generous employer match! We also offer company-provided Short-Term Disability, Employee Assistance, and Wellness Programs. Those who work at our corporate headquarters in Northeast Ohio also enjoy a casual dress code, an on-site market cafe, and an upbeat working environment!

Position Overview:

The Dialer/Intern is responsible for calling branch leads and setting appointments. The Dialer / Intern will act in the capacity of a Dialer for a specified amount of time and transition into a sales, Loan Originator/Office role.

Job Responsibilities:
  • Handle a high volume of outbound calls, up to 100 daily
  • Schedule and book meetings for Branch Manager and other applicable Managers
  • Provide superior customer service to branch clients including but not limited to Realtors
  • Independently train, learn and grow into a Loan Officer/Originator with the assistance of Branch Manager
  • Continue education with specified designated training programs in order to build a database for future clientele
  • Perform other administrative duties as assigned

Qualifications and Skills:
  • High School or General Education Diploma (GED) required
  • Working knowledge of Microsoft Office required
  • Previous banking, financial services, or mortgage experience preferred
  • Excellent customer service, written and verbal communication skills
  • Ability to work well under pressure and adjust to varied work load
  • Must be independent, self-motivated and organized
  • Must be high-energy and have a positive attitude

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success!

CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, color, orientation, gender, age, national origin, veteran status, disability status or marital status. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit .