(Remote) Dental Claims Administrator

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Posted 5 days ago United States Salary undisclosed
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Job Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Life is better under the Sun! Come join us! If Customer Service is your passion we want to hear from you! The Customer Service Associate, Dental Claims is accountable for handling customer service inquiries over the phone in a fast-paced call center environment and processing dental claims. What you will do: Provides information and assistance to both internal and external customers. Resolves customer requests, questions and concerns while focusing on customer satisfaction. Uses technology to process dental claims. Other additional responsibilities, as required, including: preparing and distributing reports; new hire mentoring; and claim auditing and reporting. This role requires shift work including: 10am-7pm Required Education and Skills: High School diploma or GED required 1 year Customer Service or Call Center experience College graduate preferred What you will need to succeed: Previous experience within Insurance field, particularly dental High call volume contact center experience Ability to Multi-task Strong typing skills Proficient in Windows, MS Word and Excel Attention to detail Excellent verbal and written communication skills What is in it for you? Flexibility for remote work Friendly, collaborative and inclusive culture Excellent benefits with generous sick time 401k match program Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at to learn more. At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. For applicants residing in California, please read our employee California Privacy Policy and Notice. California Privacy Policy and Notice. Job Category: Claims - Health & Dental Posting End Date: