*REMOTE* Customer Service Representative

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Posted 3 days ago United States Salary undisclosed
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Job Description

***MUST HAVE***+ **Your own equipment (desktop/laptop NO APPLE PRODUCTS)**+ **Headset**+ **High speed internet**+ **Availability to work Sunday-Saturday 7am-12am on a 8-hour shift 5 days a week****Job Description:**+ Answer incoming calls from citizens related to CDC COVID-19 vaccination scheduling, including the general public.+ Make outgoing calls to follow-up on vaccination questions, should this become a requirement.+ Respond to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications.+ Transfer/refer citizens to appropriate entities according to the established guidelines.+ Facilitate the fulfillment of caller requests for materials via email, email, or download.+ Maintain a current understanding of CDC Info regulations, policies, and procedures in order to provide knowledgeable responses to numerous telephone inquiries in a courteous, timely and professional manner.+ Track and document all inquiries using the applicable systems.**About Aerotek:**We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.