Candidates will be taking inbound customer service calls for a long term care insurance. The calls will be from members that are needing more information regarding their policies or their benefits. Candidate needs to be able to address the questions and give them detailed information regarding policy, the effective date of their benefits, questions about submitting claims, questions about bills or charges that they have received etc. These individuals may also receiving calls from the policy owners family members such as their son or daughter so they will need to be compliant with all HIPAA guidelines and requirements.Representative will be working with multiple programs and will have to document each call into database.Great opportunity for a work from home position after training. A raise is possible in the first year!**About Aerotek:****Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.****Location:** Woodbury, Minnesota**Posting ID:** **Pay Rate:** US$16 - US$17 per hourThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.