Remote Customer Service Professional ($15-$17.50/hr. Starting)

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Posted 15 days ago United States Salary undisclosed
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Job Description

Facility: PREMIER Bankcard

Location: Dakota Dunes, South Dakota

This opportunity is open only to candidates who reside within the states of South Dakota, Iowa, Minnesota, or Nebraska, and whose home address is within 100 miles of our Dakota Dunes physical PREMIER Bankcard location.

Hours:

Full-time hours:
Monday - Friday 12:30 p.m. - 9:00 p.m.; every other Saturday 8:00 a.m. - 4:30 p.m.

Part-time shifts available 20 - 35 hours per week. Hours: Monday - Friday 2:00 p.m. - 9:00 p.m. every other Saturday 8:00 a.m. - 4:30 p.m.
Various split shifts available upon request.

About PREMIER:

As a privately-owned company with roughly 2,000 employees in four locations, PREMIER Bankcard puts people first by offering benefits that support your life and well-being. Plus, we provide performance incentives, paid volunteer hours, growth and career advancement opportunities and even throw some epic employee celebrations from concerts by big name artists to giving away cars.Learn more about the PREMIER Community here !

About the Role:

Customer service is the heartbeat of PREMIER Bankcard. We depend on our Customer Service Professionals to represent our brand & services while helping our customers reach their goals.

By joining this award-winning team that is committed to putting customers first, you will be helping people with less-than-perfect credit every day. You will be an advocate to customers reaching out for support, fielding inbound calls, troubleshooting inquiries, and solving customer needs & concerns.

Plus, a spot on this team could be just the beginning of your career. Our promote-from-within philosophy offers the opportunity for professional growth. Customer Service has proven to be a launching pad of development that has translated into long term careers throughout PREMIER Bankcard.

Click Here to View a Day in the Life of our Customer Service Associates!

Location:

This opportunity is open to candidates who reside within the states of South Dakota, Iowa, or Minnesota ONLY, and whose home address is within 100 miles of our physical PREMIER Bankcard location.

Use this link to check the distance between your home and our physical location to confirm your eligibility!

Check your Distance!

Technology

  • PREMIER to provide the PC
  • Headset will be provided by PREMIER
  • PREMIER to provide telephone and Vonage box
  • High speed internet access, DSL connection or cable modem is required (this cannot be a wireless connection)
  • Having a smart cell phone is necessary for accessing a security token application
  • Software functionality to be provided via PREMIER Bankcard
  • Use of cellular phone or cordless land line phone is prohibited while in PREMIER workspace
  • Need to be able to pass speed test from

Comprehensive Training:

To ensure youre equipped for success, we deliver an extensive paid training program, up to 3 weeks in length. We also offer ongoing training opportunities for continuous improvement.

Youd be a great fit if you are:

  • Highly motivated and enjoy being rewarded for your efforts
  • Energized by a challenge and ability to make an impact
  • A strong communicator passionate about helping others

Culture & Total Rewards

At PREMIER Bankcard, we believe our employees are our most valuable resource, and we show it too. We live our views and values every day by taking great care of our employees, customers, and communities. We treat everyone in a way that makes them feel valued, respected, and rewarded. Check out an in-depth look at PREMIER benefits !

We work hard to attract, retain, and reward bright, motivated, proactive employees who embrace the PREMIER WAY in their own individual pursuit of excellence. On average, employees at PREMIER have a tenure of nearly 10 years!

  • Competitive compensation package with $15/hr. minimum.
  • Bilingual skills will be compensated in the form of a 10% differential.
  • Top 75% of Customer Service associates are eligible for incentives!
  • Opportunity to promote twice within 1 year of employment!
  • Full medical benefits for 20+ hours/week with FREE dental and vision coverage.
  • Generous time off plans including PTO, Sick Pay, and Bonus Days.
  • 401(k) dollar-for-dollar match up to 5% of total compensation, 100% associate-owned
  • Employee Wellness Program
  • Special discounts and offers for events at the Denny Sanford PREMIER Center
  • Paid Community Volunteer Hours - PREMIER averages 30,000 hours of volunteer hours per year!
  • Fun employee parties !