**WORK FROM HOME!**
**Customer Service and Sales Representatives needed for a REMOTE job opportunity.**
**$31,720 + Commission**
**Call and ask for Jen!**
**Customer Care Representatives and Sales Account Representatives needed in Naperville**
+ Sell home warranty and energy-related products and services to residential and commercial customers following quality standards, scripting processes and procedures as trained and documented in the company policy and procedure manual.
+ Perform utility start and transfer service following designated utility standards.
+ Navigate systems efficiently and enter data accurately while resolving customer needs
+ Maintain thorough understanding and knowledge of utility move and transfer processes and the benefits of our suite of products and services
+ Communicate and comprehend the product and service sales process when following up with customers on enrollment errors
+ Reflect our company Values and contributes to our positive, results-driven culture
+ Possess excellent interpersonal skills, diplomacy, and patience while interacting with customers, peers, management, and other departments. Comfortable with receiving coaching feedback and monitoring of calls.
+ Take personal responsibility, exploring opportunities to add value, contributing ideas and participating in activities to continuously improve customer satisfaction and productivity.
+ Create and maintain personal/team sales goals daily, weekly, monthly.
+ Maintain and exceed client and customer expectations through professional telephone interaction on inbound and outbound calls.
+ Demonstrate a personal commitment to promoting and providing exceptional customer service
**Call and ask for Jen!**
• Proficient typing and computer application skills (minimum of 40 wpm)
• Strong attention to detail with ability to multi task while speaking with a customer on the phone.
• Easily adapt to change while balancing multiple priorities
• Ability to work a continuously flexible schedule including evenings, weekends, and holidays with punctuality and consistent work attendance. Current hours of operation are 6:00 am - 7:00 pm Monday - Friday and 6:00 am - 5:00 pm Saturday
**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.
**Why Kelly** **®** **?**
As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
**About Kelly** **®**
At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.