The Content and Internal Communications Manager is responsible for the creation of compelling written content in support of the Marketing and Communications goals and strategies for our client and its programs, with the focus on building out internal communications channels, strategies, and processes. This position will help maintain our client's editorial voice and tone for each program and audience. The Content and Internal Communications Manager will work collaboratively with other members of the Marketing and Communications team, as well as create written materials for a variety of audiences, including people with mental health conditions or in crisis, people looking for information and resources, and people looking to participate in suicide prevention and mental health. These public-facing and internal communications include, but are not limited to, blog posts, articles, e-newsletters, brochures, web/intranet copy, guides, press releases, and internal resources. The Manager s work will emphasize creating content recommendations and fostering opportunities to share stories of hope and recovery; promoting our client's crisis helpline and our client resources and services; drafting communications to the our client community; highlighting staff achievements and expertise; sharing the successes and stories of program participants; fostering interdepartmental information-sharing; and promoting emotional wellness both within the organization and with the public. The Content and Internal Communications Manager will report to the Senior Vice President of Communications & Public Engagement on internal communications with regular interaction with and direction from the Senior Director of Marketing & Communications.
Job Duties and Responsibilities:
The Content and Internal Communications Manager is responsible for creating and publishing compelling content in support of our client and its programs. As a collaborative member of the Marketing and Communications team, this position will work toward organizational and department strategies and goals, including the development of internal communications channels. The Manager will help create written marketing and communications materials, resources, and strategies in keeping with our client s messaging goals, with a focus on promoting emotional wellness, interdepartmental collaboration, and awareness of our client s programs. This position will manage communications projects from start to finish, make recommendations for content creation, and will coordinate with partners, vendors, and other departments as needed. Key responsibilities include but are not limited to:
Reports to: SVP, Communications & Public Engagement
Physical and Sensory Requirements
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.