Remote Bilingual And Non-Bilingual Customer Service Representatives

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Posted 4 days ago United States Salary undisclosed
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Job Description

**NOW HIRING - Remote Bilingual and Non-Bilingual Customer Service Representatives!**** Must be comfortable working remote for now, and could eventually return to office**Pay:** $15-$16/hour**Location:** Albuquerque, NM**Job Description:**+ Will answer 40-60 inbound calls from health insurance members a day.+ Answering questions, anything they would have about their insurance such as copays, adding members, general questions about their plan, checking on claim status, checking on claim coverage, scheduling doctors appointments for Medicare members if they need transportation to and from appointments, doing research to find resources that health insurance plan can pay for, for the members needs.**Qualifications:**+ At least 1 full year of call center experience OR at least 3+ years of consistent retail customer service+ Bilingual in English and Spanish for Bilingual openings+ High School Diploma or GED required+ Multitasking and detail oriented+ Self-motivated with good time management and organizational skills+ Ability to read and interpret basic to moderately complex documents such as operating and maintenance instructions, procedure manuals, and government/healthcare guidelines+ Excellent written and verbal communication skills and customer service skills+ Ability to access and retrieve information using a PC and basic understanding of Microsoft office products+ Insurance experience preferred (private or state insurance or pharmacy)**Please apply directly with an updated resume if interested!****About Aerotek:**We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.