Remote Administrative Assistant

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Posted 7 days ago United States Salary undisclosed
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Job Description

  • Work effectively every day to connect patients with care.
  • Adhere to daily schedules and assignments.
  • Primarily make outbound calls to confirm patient apppointments
  • Assist callers with general inquiries including, but not limited to, appointment scheduling, general facility and provider information, general requests, medical records request, and issue resolution
  • Verify and update patient information in the clinical information system, EMR, and/or portal.
  • Applies knowledge/skills to a range of moderately complex activities.
  • Demonstrates great depth of knowledge/skills in own function.
  • May act as a technical resource to others in own function.
  • Proactively identifies solutions to non-standard requests.
  • Solves moderately complex problems on own engaging team members as appropriate.
  • Escalates barriers to manager immediately.
  • Plans, prioritizes, organizes and completes work to meet established objectives.
  • May coordinate work of other team members.
  • Performs all other related duties as assigned.
  • Assist patient/member with scheduling TeleHealth appointments via Secure Video, Mend and/or MyTeamHealth
  • Education/Certification Requirements:
    Highschool/GED or equivalent
    Assignment Type:
  • Contract
  • Hours:
  • Hours are 8-5pm for both regular and training hours

  • Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records