Receptionist/Customer Service (Hybrid Remote)

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Posted 13 days ago United States Salary undisclosed
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Job Description

A Manufacturing company in Tigard, OR is hiring a Receptionist/Customer Service candidate to join the team for a great long term opportunity!

Responsibilities:

  • Provide exceptional customer service and problem solving by responding to all inbound calls, faxes, and email communications
  • Assist business customers, sales representative, and internal employees with account management, website navigation, and shipping issues.
  • Be an active listener who can show empathy and patience in a non-scripted environment
  • Communicate information to a variety of non-technical and technical customers
  • Resolve customer inquiries
  • Work in a fast paced, high volume, changing environment
  • Learn and strives to gain new knowledge about product and service changes
  • Communicate product information, warranty service options, and other critical information
  • Utilizing JD Edwards ERP system for order management

Qualifications:

  • High School diploma or GED is required.
  • 1 - 2 years of customer service experience required
  • Strong computer application skills
  • ERP system experience preferred (especially JD Edwards)
  • High School Diploma or GED completed
  • Business to business customer service experience preferred

Pay: $17-18.50/hr

**If Interested:

Contact Derek at . If I don't answer just leave a detailed message and I will get back to you as soon as possible.

About Aston Carter:

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.