Radiology Patient Scheduling Representative

About T2

T2 Group is a leading provider of technology-driven solutions for healthcare organizations, offering a wide range of services through its four business lines: T2 Tech, T2 Flex, T2 Solutions, and T2 Talent. With a thorough understanding of the intricacies of modern healthcare organizations, T2 Group harnesses its extensive expertise and innovative technology to tackle complex projects and achieve significant outcomes. From improving patient access and satisfaction, to maximizing revenue performance and streamlining operational efficiency, T2 Group is committed to making a lasting impact on the organizations it serves.

About the role

We believe that providing the best service for our clients means that we must hire the best talent to go above and beyond expectations. We look forward to having exceptional talent join us as Patient Scheduling Representatives providing call center-based scheduling, registration and patient access services to hospitals, healthcare networks and physician practice groups. Our goal is to increase patient access and revenue, decrease abandonment rates, and improve patient and customer satisfaction.

About you

We’re looking for dynamic individuals to join T2 Flex’s dedicated team as a Patient scheduler. This means you have the ability to multi-task and maintain high attention to detail, maintaining accuracy with multiple interruptions and have exceptional interpersonal, written and oral communication skills. We also prioritize individuals that have the ability to uphold organizational values, work ethically and with integrity, as well as treat people respectfully and in a way that inspires trust

• Career development opportunities
• Competitive benefit package including a 401(k) match, medical/dental/vision insurance
• Extensive training and learning opportunities
• Knowing that you make a difference everyday
• Paid time off and holidays
• Positive work culture and great team of people
  

More about this position:

This is a full-time employment W2 position with eligibility for benefits

This is a remote / Work From Home position

Employees must have internet to support the IT systems

• Bachelor's Degree preferred
  
• 1-3 years of customer service experience
• Ability to maintain the highest level of confidentiality
• Excellent attention to detail and a commitment to accuracy
  
• Knowledge of medical terminology is a plus
  
• Must be flexible and adaptive to a fast pace call center environment
• Strong computing and software skills (PC, MS Word, Excel, Outlook)
  
• Strong work ethic, reliability, and dependability
  
• Team player, self-motivated, compassionate and patient care centered