How you'll make a difference:
You'll be part of our Technology Platforms team and ensure that applications used by our teams and customers alike are modern, powerful, reliable, high performing and deliver on our promise of a WOW! experience for both our team and customers. Millions of Custom Ink customers and hundreds of team members interact with our tools and so your work will ensure those interactions are seamless and intuitive. You'll be a significant contributor in the Tech-platform QA team, delivering quality products by thorough functional and performance testing, and following QA best practices and standards.
What you'll do:
Our Technology Platforms team works proactively to solve challenges associated with a growing, high-volume, customer-driven e-commerce and retail business. In this role(hybrid one), you'll develop and execute performance test strategies for e-commerce and Operations technology programs. You'll work independently, while also collaborating with our WebOps (Devops) team, Engineers, and QA Manager to help develop and execute manual and automated load test cases, and baseline some of our Service Level Agreements. At times, you will help with writing and executing functional automated tests for our existing applications and building our regression suite.
You'll also collaborate with engineers, product managers and stakeholders around performance tuning, application stability and reliability, and partner on initiatives to reduce system outages, defects and performance bottlenecks.
This is an ideal position for someone who enjoys the rhythm of agile, test-driven development cycles and owns the reliability/performance of our applications that has an instant impact on a growing business.
How you'll be measured:
You are a contributor to our culture and are a trusted member of the Technology Platforms team
You consistently commit to delivering quality products and improving efficiency
You complete your assigned tasks in a timely manner. You work hand in hand with Engineering and stay proactive with test preparations to kickoff testing as the code is available
You demonstrate ownership of solutions delivered by troubleshooting issues and provide support to the Engineering team proactively as well as reactively
You consistently create performance testing plans and load profiles
You execute load tests according to the plan and execute/analyze results
What we're looking for:
Track record of delivering high-quality products/systems
5+ years of experience in QA with a strong understanding of performance testing.
2+ year of writing/execution of performance tests, execution and analyze results
Experience in testing Web-based applications
Ability to perform test planning, workload modeling, test execution, troubleshooting, result analysis and communication
Load testing our key applications and identifying bottlenecks for performance tuning.
Test case writing, defect logging/tracking, and problem-solving skills
Must have worked in flexible setup with the ability to adapt to the culture of an Engineering team
Experience testing APIs / Webservices using SoapUI / Postman
Experience with tools like JMeter or any other load testing tools building threads, sampler etc.
Experience with software version control such as GIT and /or SVN
Experience with tools like JIRA, Zendesk, and TestRail is a plus
In addition, you must share our company values-practicing the Golden Rule, taking Ownership, and driving and embracing Innovation.
Cover letters are strongly preferred when submitting this application. While cover letters are not required, they are highly valued. Custom Ink values individuality, so use your judgment and write to us in your own voice.
Lastly, please be sure to upload some samples of your work on load/performance tests with your application.
Please submit a letter of interest with your application.
CustomInk, LLC (""Custom Ink"") is an Equal Opportunity Employer. We celebrate diversity in all forms and are committed to maintaining a discrimination-free workplace that treats applicants and employees with dignity and respect. Our employment process is conducted without regard to race, color, religion, nationality or ethnic background, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, protected veteran status, genetic information, or other attributes protected by state, federal, and local law.
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