Project Manager

Job Summary Chevin Fleet Solutions are looking for a Project Manager with 5+ years of experience to join our team. We are looking for a proactive individual, with a positive mindset who never shies away from a roadblock and loves collaborating with others to ensure the successful delivery of customer value. Job Description Who we are and what we do For more than 30 years, Chevin have been developing and delivering innovative software solutions for the global fleet management industry. Our products and services are used by internationally recognised companies such as Cox Automative, Canadian National Railway and Accenture, through to not for profit organizations, global freight businesses, regional and local government. We have built a powerful platform that allows businesses to efficiently manage the complete lifecycle of a fleet, streamlining processes, improving performance and ensuring compliance. Using the latest technology, we deliver a modularized suite to manage everything from vehicles and assets, all the way to people, drivers, and technicians. What’s the culture like Our focus has always been to entice and empower the best talent globally and support them to do great things. Creativity solving problems, passion for driving customer experience and value, and a pride in our work drives constant innovation. Our trusted teams embrace a positive mindset and demonstrate the high levels of accountability which are key to helping us scale and realise our goal of delivering exceptional employee and customer experience. We have clear business objectives that filter down to individual goals, so that everyone in the business is clear on what they need to do to contribute effectively. We believe this makes Chevin an empowering place to do your best work. Who are you You have a passion and track record for leading successful software implementations and every detail of a project from sales handover to successful go live and client adoption. You love collaborating with others at all levels, inside and outside of the organization, to weave a team together that is aligned and driven towards shared goal. Organization, communication, and attention to detail are second nature to you and you anticipate issues to allow early corrective action. Great challenges are what you live for, never shying away from a roadblock, but rather demonstrating your positive mindset, high ownership, flexibility and drive to deliver customer value to lead the team to a resolution. About the role The Project Manager sets the standard for successful Professional Services engagements, ensuring that all resources on the implementation team and the customer stakeholders are aligned and advancing the project goals. This person employs best practices, Chevin implementation methodology, and superior communication and leadership skills to achieve timely results within scope and budget, while ensuring the highest degree of delivery quality and customer satisfaction. The Project Manager is on-point for planning customer specific engagements as well as managing customer expectations, business requirements, and execution of deliverables while controlling scope, budget and timelines. This person keeps the engagement on track by executing change management processes, resolving discrepancies, and clearing roadblocks. The Project Manager manages multiple concurrent projects as well as accessing other key resources across the organization to ensure successful project delivery. What you will need to do Proactively and meticulously manage scope, budget, timelines, and resources on a portfolio of projects Meet or exceed utilization, customer satisfaction and other appropriate Professional Service targets Establish and maintain robust communication cadence and content with the customer project stakeholders in both written and verbal forms Set expectations and demonstrate execution by developing and updating critical documentation such as project plans, kick-off presentations, issue logs, meeting agendas, and solution descriptions Schedule and facilitate a cadence of project meetings including kick-offs, status meetings, demonstrations, training, and others while documenting the agendas and meeting outcomes Maintain a complete record of all project details in Chevin’s PSA tool, including resourcing, timesheets, budget, issues, risks, and milestones Build an environment of trust with internal and external team members Escalate any risks or issues with proposed actions internally at earliest opportunity, and then work quickly and efficiently to mitigate risk or resolve any customer escalation Be fluent with the Chevin Implementation Methodology and be prepared to train others to leverage it Guide the customer as they transition from an active engagement to post go-live support and customer success processes Assist partners who are working with Chevin consulting to maximize their positive impact on the engagement Contribute to continuous improvement of processes, procedures and our product through logging lessons learned and taking responsibility for implementing changes as agreed with the wider team Build a list of referenceable projects that will speak on behalf of their experience with Chevin What you need to bring 5+ years of senior software implementation consulting or Project Management experience Project history with Fleet, ERP, Asset or Supply Chain Management solutions for enterprise and/or public sector clients Hands on engagement experience with the ability to collaborate across roles while managing multiple customers, priorities, and deadlines Attention to detail documenting and maintaining project plans, risk/issue logs, action item logs, and project management tools to drive project success Bachelor’s degree or equivalent experience Familiarity with software implementation lifecycle, methodologies and best practices Ability to work well under pressure, with the resilience and drive to handle multiple projects in a fast-paced environment Strong business acumen and the ability to demonstrate credibility to, and empathy with, clients from multiple departments (e.g. Fleet, Finance, HR) Exceptional communication skills able to explain technical solutions to non-technical people Demonstrated tenacity and sense of urgency to quickly identify, analyze, and resolve issues and roadblocks as they are encountered Passion for customer and project success through outstanding organizational, interpersonal, and analytical skills A positive mindset, high ownership and accountability, and adaptive nature ready for change and new challenges As a bonus you might have IT or business-related degree Prince2, PMI or PMP certification Experience with one or more of the following platforms: AWS, Azure, NetSuite, Oracle, PeopleSoft, Salesforce, SAP, Lawson, JD Edwards, Microsoft Dynamics or Workday Chevin Fleet Solutions is an Equal Opportunity Employer. Chevin Fleet Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Chevin Fleet Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Worker Type Regular Number of Openings Available 1 Established in 1990 in a small town in the heart of the UK, our software solutions are now used in over 180-countries to manage more than 1-million vehicles and associated assets. Behind Chevin’s products lie some of the industry’s brightest minds, passionate about delivering the very best fleet information systems and customer service. Since the company was founded more than 30 years ago, we have expanded into a truly global operation, focused on delivering the next generation of fleet software solutions. Working from our offices in the UK, US, Belgium, France and Australia, we provide consistently high standards for all our clients – wherever they are. ____________________________________ Chevin Fleet is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited. Learn more about Chevin Fleet's career opportunities here